Arby's

3.6
434 reviews
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Business Details

204 Rutherford Street, Greenville, SC
29609, United States
(864) 509-0248
http://www.arbys.com/locations/us/sc/greenville/204-rutherford-street/store-8795
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
204 Rutherford Street, Greenville, SC
29609, United States

Hours

Reviews

3.6
434 reviews
5 stars
189
4 stars
89
3 stars
36
2 stars
31
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times and orders being forgotten or mixed up.

Food Quality

While some customers praised the food as delicious, others complained about cold or poorly prepared items, including missing ingredients.

Customer Service

Customer service experiences varied widely; some employees were noted for their friendliness and professionalism, while others received criticism for rudeness and unhelpfulness.

Staffing Issues

Several reviews mentioned that the location appeared to be short-staffed, contributing to delays and poor service.
  • TT
    TheCinnamon26
    Dec 19, 2025
    1.0
    Google says 1030 and they drive thru speaker on but there closed.
  • AK
    Andy Kraavi
    Dec 4, 2025
    2.0
    Slow slow slow. How long does it take to throw some roast beef in some bread? 15 minutes!!! And they forgot cheddar sauce and no straw. Geesh
  • MW
    Meagaan Washington
    Oct 20, 2025
    2.0
    Food was not served fresh, yet I had to wait for it to be cooked
  • JC
    Jeremy Cowan
    Sep 27, 2025
    1.0
    Sat at the drive thru speaker for 5 minutes to no avail. Nobody acknowledged my presence, nobody took my order. But the Arby’s worker in the drive thru window had no problem chatting to the black Chevy truck the entire time I was waiting. I was completely ignored. Poor service for a fast food restaurant. Not even the first time I’ve had issues at this location. I recommend any future patrons give somebody else their business.
  • AH
    Andy Hall
    Aug 25, 2025
    1.0
    Drive thru is terrible every time
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