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Arby's

3.6
(434 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
204 Rutherford Street, Greenville, SC
29609, United States

Hours

Reviews

3.6
434 reviews
5 stars
189
4 stars
90
3 stars
36
2 stars
31
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru, with many feeling ignored or receiving incorrect orders.

Food Quality

While some customers praised the food, others complained about cold items, incorrect orders, and a decline in portion sizes.

Staff Performance

Feedback highlighted inconsistent staff performance, with some employees providing excellent service while others were described as unprofessional or inattentive.

Cleanliness and Atmosphere

The restaurant was noted for being clean, but some customers found the atmosphere uncomfortable due to loud music and poor management.
  • DH
    Duane Hughes
    2 days ago
    4.0
    Had 3 cars ahead of us and still had to wait a good 20 minutes
  • TT
    TheCinnamon26
    Dec 19, 2025
    1.0
    Google says 1030 and they drive thru speaker on but there closed.
  • AK
    Andy Kraavi
    Dec 4, 2025
    2.0
    Slow slow slow. How long does it take to throw some roast beef in some bread? 15 minutes!!! And they forgot cheddar sauce and no straw. Geesh
  • MW
    Meagaan Washington
    Oct 20, 2025
    2.0
    Food was not served fresh, yet I had to wait for it to be cooked
  • JC
    Jeremy Cowan
    Sep 27, 2025
    1.0
    Sat at the drive thru speaker for 5 minutes to no avail. Nobody acknowledged my presence, nobody took my order. But the Arby’s worker in the drive thru window had no problem chatting to the black Chevy truck the entire time I was waiting. I was completely ignored. Poor service for a fast food restaurant. Not even the first time I’ve had issues at this location. I recommend any future patrons give somebody else their business.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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