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Arby's

3.9
(626 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1004 E Butler Rd, Greenville, SC
29607, United States

Hours

Reviews

3.9
626 reviews
5 stars
289
4 stars
162
3 stars
79
2 stars
37
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

While many customers enjoyed the food, there were several reports of cold or poorly prepared items, leading to mixed reviews on food quality.

Customer Service

The staff received praise for being friendly and polite, although there were instances of poor service and mistakes with orders.

Cleanliness

The restaurant was generally noted for being clean, with some customers appreciating the cleanliness of the dining area and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • DL
    David Letteriello
    4 days ago
    4.0
    Food is very good but second is pretty slow. Still is one of my favorite day food spots.
  • TW
    The WingedWheelWarrior
    Feb 22, 2026
    5.0
    Fast, accurate, and friendly. Arby's is very underrated and a lot of people give the place a lot of hate. But they give you some good food, especially them cheese sticks.
  • JJ
    James4489
    Feb 9, 2026
    4.0
    Good food, good prices
  • BC
    Belinda c
    Jan 15, 2026
    4.0
    Stopped by for a snack, got the slider and it was perfect!!! The lady was very nice and good attitude!!!!
  • MB
    Marc Butler
    Jan 9, 2026
    1.0
    Wasted my whole lunch break in the drive thru. Awful

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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