Arby's

3.9
622 reviews
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Business Details

1004 E Butler Rd, Greenville, SC
29607, United States
(864) 329-0212
http://www.arbys.com/locations/us/sc/greenville/1004-e-butler-rd/store-7211
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1004 E Butler Rd, Greenville, SC
29607, United States

Hours

Reviews

3.9
622 reviews
5 stars
287
4 stars
160
3 stars
79
2 stars
37
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied, with some praising friendly staff and others reporting slow service and order inaccuracies.

Food Quality

While many customers enjoyed the food, there were complaints about cold items, portion sizes, and inconsistencies in food preparation.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned unsanitary practices by staff.

Staff Attitude

Most reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of employees going above and beyond.

Operational Issues

Several customers reported long wait times and issues with staffing, leading to inconsistent service and food availability.
  • MB
    Marc Butler
    4 days ago
    1.0
    Wasted my whole lunch break in the drive thru. Awful
  • SC
    Sandi Conrad
    6 days ago
    5.0
    Went thru drive thru
  • KS
    Kristopher Stevens
    Jan 5, 2026
    5.0
    Plenty of parking for my hour lunch after hitting the drive through ang very clean restrooms.
  • NM
    Natasha McCormick
    Nov 23, 2025
    5.0
    Had the gobbler sandwich, which was absolutely amazing. We got to the drive thru around 4:45-5pm which would be around dinner time. We were served promptly and the guy at the driv thru was very polite.
  • CD
    Chris Drewer
    Nov 2, 2025
    3.0
    Staff was nice but, I dont yet how fast food have gotten so slow and serving your order. It didn't used to be that way
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