Location.com logo
Brand Certified

McDonald's

3.6
(1472 reviews)

Business Details

(803) 392-7063
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
565 Bettis Academy Rd, Graniteville, SC
29829, United States

Hours

Reviews

3.6
1,472 reviews
5 stars
557
4 stars
335
3 stars
248
2 stars
108
1 star
224

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

There were numerous complaints about food being served cold or not fresh, with some customers expressing disappointment in the overall quality.

Customer Service

Several reviews mentioned poor customer service, including rude attitudes from staff and management, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
  • KL
    Kish Luv
    4 days ago
    1.0
    Genuinely the worst McDonalds I’ve ever been to. The store will be almost empty and it will still take FOREVER to get your food. Every customer here was already waiting for 20+ minutes. I had to cancel my order that was 2 items because it took so long. please fire the entire staff. DO NOT GO HERE.
  • KG
    Kelsey G
    Feb 14, 2026
    1.0
    WORST MCDONALDS EVER. You wait forever. They never get the order right. Give you an attitude when you say something to them about things being missing. It’s just A massive mess of A location.
  • TB
    Trish Bell
    Jan 3, 2026
    1.0
    This McDonald's doesnt understand the meaning of fast food. Every time I come here the wait is 30 minutes or more! I get served faster at the sit down mexican restaurant right across next door!
  • CO
    Coby Owen
    Dec 29, 2025
    4.0
    Fairly quick at getting the food to you, though there has been a couple times where we received the wrong order. Thankfully, it was extra food instead of it being completely wrong. Overall, one of the the best McDonald's I've been too.
  • GG
    Geddings
    Dec 20, 2025
    1.0
    Terrible management and employees. Make you pull around even when no one is behind you in drive through. Food is always cold even after waiting 10+ minutes. Half of the time the food is wrong. Terrible McDonald’s and horrible management. The young man who is a manager has a horrible attitude. Corporate needs to step in.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: