Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly cooked items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and concerns about food safety.
Management Problems
Customers expressed dissatisfaction with management, citing disorganization and lack of staff training.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and enjoyed specific menu items like biscuits and chicken.
MM
Makenna Maupin
1 day ago
1.0
Sat in drive though for about 7 minutes without our order being taken. Was told twice they’d be right with me. No one else in line. Saw multiple people working inside.
CC
Charles Coolidge
3 days ago
1.0
I set in drive through for 30 minutes and than twice they come to me and couldn’t remember what I ordered that is bad if you don’t want to set don’t go they are not trained right and I ask them for a refund they wouldn’t give it back
DB
David Bell
Nov 17, 2025
2.0
Bojangles quality has plummeted
JG
Jim Gray
Nov 14, 2025
5.0
Really nice man running drive thru
MK
Margaret Knapp
Oct 30, 2025
1.0
Went by at 5 am not open. Doors locked no response in the drive thru but the lights were on.