Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers reported rude and dismissive behavior from staff, with several instances of poor service and incorrect orders.
Food Quality
The quality of food was inconsistent, with complaints about cold, stale, or poorly prepared items, including undercooked chicken and hard biscuits.
Speed of Service
Numerous reviews highlighted excessively long wait times, both in the drive-thru and inside the restaurant, often with orders taking much longer than expected.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and reports of mold, which contributed to a negative dining experience.
CS
ca st
Feb 15, 2026
2.0
I get being busy around noon but how do you forget half of an order and sauces :(
LD
Lawanda Dean
Feb 8, 2026
1.0
Some of the rudest people I’ve ever met. They acted like we was bothering them ordering food .
EJ
Emily Jhant
Feb 7, 2026
1.0
HORRIBLE SERVICE. They upgrade you to a large every time even when you specify a medium. This morning, they refused to give a receipt and make us wait over 20 minutes for them to finish making biscuits at 9:30am (why would a bojangles possibly need to have biscuits ready during prime breakfast time). When they brought us the food we notified the worker that we didn’t get straws. She said “okay” and walked back inside and locked the door. Never returned with straws. This place needs a serious revamp. Will never return.
II
IZZY
Feb 6, 2026
1.0
wow they need to fire everyone here and start all over. the fries burnt and tasted old the biscuits fell apart the tea tasted like if it was left out all night. and on top of all that i always order the same 2 combos and it's around $17 the lady charged me $22 and when i asked why she just looked at me.
JH
Jesse Harris
Jan 29, 2026
5.0
The extremely friendly. great people working today!!!! If you like chicken, the chicken's really good too.I haven't tried anything else yet.But I did like the chicken the blueberry biscuit it's my favorite