Food Lion

Reviews

• TT

  Taylor Tan

  Mar 27, 2026
  1.0
  I don’t usually have problems at this store or leave reviews, but this was ridiculous. I was here around 8:30 PM on 03/27/26 and the customer service was awful. The girl I asked for help at self checkout rolled her eyes at a simple question. Then was openly rude to an older man trying to buy a lottery ticket, saying “Its closed, how many times do I have to say that” loud enough for everyone to hear. She also kept complaining about being short staffed loudly and in front of customers. Completely unprofessional and disrespectful. Do better.
• HM

  Heather McMenamin

  Mar 25, 2026
  5.0
  Everyone here is so nice. The store is always clean and well-stocked. I never have a problem getting a good parking spot.
• OW

  Orie Williams

  Mar 22, 2026
  1.0
  The usual, the fresh dog food fridge has only the higher priced items. The "affordable" one ($4 for 1lbs) is our of stock. The one I buy, 6lbs for $18, also not available. Took me for ever to find an associate and when I found one Iwas told that if its not in the fridge, they dont have it. He must have noticed my face because he "went to look for it" and OF COURSE didnt find any. Left all the other items in the cart and left because now I have to go to a different store.
• JS

  JD Smith

  Mar 19, 2026
  5.0
  Food lion was good. No problems. The cashier even helped me put my groceries up on the counter. Nice lady.
• MS

  Manny Seas

  Feb 19, 2026
  3.0
  I had a very upsetting experience at this Food Lion today, and I am asking management to please review the security footage from the checkout registers. About 1:45pm on 02/19/2026 I went in to withdraw cash and was told there was a $200 limit. I needed $240, so I attempted to complete two separate transactions using two different bank accounts. The policy was never clearly explained to me - no one clarified whether the limit was per transaction or per customer just that “YOU CANNOT DO THAT!” Instead of calmly explaining the policy, the 2 employees spoke to me in a raised and disrespectful tone and made me feel singled out and embarrassed in front of other customers. The situation was handled very unprofessionally. I live fairly close by and shop at this location MULTIPLE times a day, spending a significant* amount of money here each week. As a regular customer, I have noticed a major decline in customer service recently. There has been a large number of new hires, and unfortunately many of the interactions I’ve had lately have been negative and unfriendly. I am asking management to review the video footage from today and take a closer look at both staff training and hiring practices. Customers should be treated with basic courtesy and respect. After this experience, I will be taking my business elsewhere. Which is a shame as this store is convenient and I love the old staff. I hope management takes this feedback seriously and works to improve the customer experience. — UPDATE: After this incident, management took the time to review the CCTV footage and addressed the situation. I appreciate that they took my concern seriously and followed up to handle the issue. It means a lot to see accountability and action being taken. I’m hopeful this leads to better communication with customers and improved service moving forward.

Frequently Asked Questions About Food Lion