Taco Bell

Reviews

• DH

  Denise Hubbs

  3 days ago
  3.0
  Hate using app in store and would rather order with person. Order was supposed to be a steak burrito and chicken soft taco re: app but came out as all beef. Do better please Taco Bell especially since costs are so high.
• RR

  riley

  4 days ago
  1.0
  I ordered food here and only reciprocated a bag of sauce… They gave my only my drink and a bag of sauce and I paid for the WHOLE meal. 🤦🏻‍♀️
• PM

  Pat M

  5 days ago
  1.0
  Second time in a row several weeks apart we showed up and none of the drinks work(taste like carbonated water only). I asked about it and the workers seemed to know and act like it was no big deal(just walked away) I stood there and the manager walked up and asked what was going on. I told him about the first interaction he explained the guy was deaf(I believed him). While waiting same "deaf" employee was called over and spoke Spanish fluently and proceeded to translate to English for another customer. What a pleasant experience.
• CC

  coolbassplayer2291

  Jan 2, 2026
  1.0
  ordered 3 soft tacos and specifically asked for NO cheese, lady on the speaker says, "so just meat and lettuce?" so you would assume that's what you got but NOOOO. i get home and all 3 of them have cheese in each one of them. i would've excused it if it was in the early mornings but jt was FOUR in the AFTERNOON. some of y'all need hearing aids and jt shows..
• MH

  Michael Henderson

  Dec 17, 2025
  1.0
  Service is never good here. Tonight I guess I wasn’t being loud enough at the speaker for the associate running the drive-through. When I emphasize the name on the order. He told me to pull around, and assumed his mic was turned off and I can hear him talking crap. Tell me that I should talk louder. Well here it is. Here’s me talking loud in a Google review. I also filled out feedback for the app. You’re welcome buddy—— Update 01/11/26: same Tacobell: When I arrived at the Taco Bell on Highway 52, my order was already prepared and sitting on the counter, but no one greeted or acknowledged me upon entering. I stood there for about 10 minutes while my food sat getting cold. The label was turned away, so I couldn’t verify it was mine. Eventually, I reached over, confirmed it, and took the bag myself. Upon checking the order, I noticed two items were missing. I returned to the counter and waited another 5–10 minutes before anyone helped me. When I explained that I was not greeted and had to retrieve my own food, the employee cut me off and stated with an attitude that I “wasn’t supposed to grab the food.” I explained that this wouldn’t have happened if any employee had acknowledged me. He became argumentative instead of resolving the issue. After checking my receipt and bag multiple times, he confirmed my order was incomplete. He added only a small cup of creamy jalapeño sauce, then walked away to handle the dinner rush and assist other customers. I waited an additional 15 minutes and ultimately left without receiving the missing items. This experience was extremely frustrating due to poor customer service and unprofessionalism

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