Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced poor communication and long wait times.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some enjoying the offerings while others reported issues like cold food and unsatisfactory preparation.
Staff Performance
Certain employees, particularly Ms. Michelle, received high praise for their exceptional customer service, contrasting with reports of rudeness from others.
Cleanliness Concerns
Several customers expressed concerns about cleanliness and food safety, including reports of unsanitary conditions and food contamination.