Dairy Queen Grill & Chill

4.1
1639 reviews
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Business Details

203a N Goose Creek Blvd, Goose Creek, SC
29445-2966, United States
(843) 637-3731
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
203a N Goose Creek Blvd, Goose Creek, SC
29445-2966, United States

Hours

Reviews

4.1
1,639 reviews
5 stars
896
4 stars
384
3 stars
148
2 stars
65
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service and attitude from employees.

Food Quality

Many reviews highlighted issues with food quality, including cold, improperly prepared items, and melted or soupy ice cream.

Cleanliness

Several customers noted unsanitary conditions in the dining area and concerns about food safety practices.

Order Accuracy

Numerous complaints were made about incorrect orders and difficulty in resolving issues with order mistakes.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food, indicating that experiences can vary.
  • SE
    Sarah Everett
    5 days ago
    5.0
    Shout-out to the girl with glasses who was working the front around 2:00 today. She was extremely kind and a hard worker
  • BJ
    Badi Jones
    Nov 3, 2025
    5.0
    Nice, clean atmosphere. Super nice cashier. Fast service. Kids liked the fries and chicken tendies
  • EC
    elizabeth chisolm
    Oct 30, 2025
    5.0
    We got really great service at this DQ, our food was hot and the restaurant clean and welcoming, staff was kind and food was hot and correct and we had lots of changes. Thank you for excellent service.
  • LT
    Logan Tyler
    Oct 17, 2025
    1.0
    We ordered ice cream for us and our children before heading to the store. When we walk in there's wildly inappropriate and explicit music playing very loudly over the sound system. This is not what I expected walking into an ice cream shop and not an environment that I want my kids to be in, nor do I want to support a business that conducts themselves in this way. I tried cancelling my order on the phone and was unable to do it. I talked to an employee and they said that they are unable to cancel online orders from their end. We immediately called their corporate line and told them the situation. A week later we are having to physically go to the bank to dispute a $20 ice cream purchase that we never received. Dairy Queen has forever lost my business.
  • JT
    Jennifer Tyler
    Oct 13, 2025
    1.0
    We wanted to treat our young children to some ice cream. So we did an order online and walked in to pick it up and eat it. When we walked in the music was blarring and it was inappropriate music at that. It was like walking into a night club. We asked them to cancel the order as we would not be staying. To which they told us they would not make the order but we had to call to cancel the order. We called to cancel and get a refund and now they are saying we can't get a refund because the store says they made and gave us our order. So if you want to take your family out for ice cream don't go here!! Find somewhere else! Never will we be back. Terrible experience.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What kind of food and treats does Dairy Queen Grill & Chill in Goose Creek offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Goose Creek?

The restaurant is open daily from 10:30 AM to 10:00 PM.