Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,193 reviews
5 stars
414
4 stars
252
3 stars
177
2 stars
124
1 star
226
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Customer Service
There were numerous complaints about rude staff and poor customer service experiences.
Order Accuracy
Many reviews highlighted issues with incorrect orders and lack of proper resolution when mistakes occurred.
Food Quality
The quality of food was inconsistent, with reports of cold or improperly prepared items.
Staff Attitude
While some customers praised friendly staff, many others noted a lack of professionalism and negative attitudes from employees.
- JMJosh Martin1 day ago2.0They always ask you to pull forward past the window to wait, and then they forgot you're there waiting. Happens every single time I come here.
- SJShytavia Jenkins6 days ago1.0This place is very unpleasant and unprofessional the night shift manager KIM is very rude with a nasty attitude she refused to refund my money after me waiting 20 long minutes for my order that she messed up
- MHMary HancockJan 3, 20265.0Got the best chili in town!
- CSChad ShoemakerDec 17, 20251.0This Wendy's is currently scamming the entire system by having EVERY car pull off to thr side and out of line when you place ANY order. Absolutely crap service! STOP SUPPORTING THIS STORE UNTIL THEY STOP SCAMMING WENDYS CORPORATE. (Clearly they SEEM to handle every drivethru order in 2 minutes, according to the numbers, but you really have to sit for 7-10 MINUTES. THIS PARTICULAR TIME, AFTER WAITING THE ORDER BROUGHT TO MY CAR WAS WRONG!) In addition, they made sure to give no receipt, so no survey. **Previously reported on a survey however, please see the pIc for the ACTUAL RESPONSE, in all of its glory. (No capitalization, zero proper grammar and spelling....THIS IS FROM THE CAROLINA RESTAURANT GROUP CORPORATE OFFICE! BTW, NO FREE ANYTHING GIVEN. I WAS TOLD THEY KNOW NOTHING ABOUT IT.) I promise you have seen the last dollar you will ever get from me.
- BJBrowneyez “Slice” Johnson-CoakleyDec 1, 20252.0I wanted a pot pie and I was told the wait would be 14mins...not happy at all!!
Frequently Asked Questions About Wendy's
Is Gaston Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the Wendy's in Gaston, SC?
Wendy's in Gaston, SC is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Gaston Wendy's has drive-thru service available daily from 6:30 AM to 2:00 AM.
Is delivery available at this Wendy's?
Yes, delivery is available. You can check availability and place orders via our app or at order.wendys.com by entering your delivery address.
Does Wendy's in Gaston serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I contact the Wendy's in Gaston for questions or feedback?
You can contact the Gaston Wendy's directly at (803) 320-1451 or reach Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where can I find the menu and pricing for the Gaston Wendy's?
Menu and pricing details are available online at order.wendys.com or through the Wendy's mobile app, where you can select the Gaston location for accurate info.
What payment methods are accepted at the Wendy's in Gaston?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Are there nearby places customers might visit before or after dining at Wendy's in Gaston?
Yes, nearby places include Pizza Hut and Little Caesars Pizza for more dining options, Hurricane Express Wash for car cleaning, and Food Lion for grocery shopping.
How can nearby locations like UPS Access Point and Western Union be useful to Wendy's customers?
Customers can utilize UPS Access Point for shipping needs and Western Union for money transfer services conveniently near Wendy's, making errand trips efficient.
What leisure or personal care services are near Wendy's in Gaston that customers might enjoy?
Nearby options include Luxe Nails and Spa and Elegant Nails for beauty treatments, offering relaxing experiences before or after your meal.