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Subway

3.1
(257 reviews)

Business Details

918 Hyatt St, Gaffney, SC
29341, United States
(864) 206-4122
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gaffney Subway® Restaurant at 918 Hyatt St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
918 Hyatt St, Gaffney, SC
29341, United States

Hours

Reviews

3.1
257 reviews
5 stars
91
4 stars
38
3 stars
24
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude and disrespectful staff, particularly an older woman who was frequently mentioned as being confrontational.

Food Quality

Many customers complained about the food being stale, poorly made, or not fresh, with specific mentions of incorrect orders and inadequate portion sizes.

Cleanliness

Several reviews noted unsanitary conditions, including dirty bathrooms and general messiness in the restaurant.

Management Issues

There were multiple mentions of poor management practices, including refusal to accept coupons and lack of proper staff training, leading to a chaotic environment.

Positive Experiences

Despite the negative feedback, a few customers did report positive experiences with friendly staff and good food, indicating some inconsistency in service.
  • GM
    G Moss
    Jul 6, 2021
    5.0
    Got a couple party platters for a guy at works bday! They were very professional! Platters came beautifully prepared and delicious! Price per platter was a lil high but was so worth it. What was strange tho, and new, have to buy a separate platter to have any veggies available for platters? Now come on subway, anyone else came in and bought 5 subs and paid 50 bums wouldnt u make them each how they wanted? Would toppings be extra, no? Guess it because they have to use another platter? Was so good but may explore other options next time
  • RT
    Randy Thompson (Troll)
    Jul 27, 2020
    2.0
    Foods decent but the employees are terrible. While waiting on my food inside the employees were talking trash about the customers in drive thru. Completely unprofessional
  • DH
    David Hart
    Nov 18, 2019
    2.0
    Don't except national coupons.
  • MR
    Martha Rose
    Jul 25, 2019
    1.0
    Worst Subway I have ever been to in my life. I’m not sure the name of the employee (older man) who served me, but he was very rude to the other employees and made a terrible sandwich. He just threw things on my sandwich and when I asked for extra pickles he literally added 2 individual pickles. I’m not one to complain but this was a disgrace. I was very close to asking for my sandwich to be remade by someone else and telling him he was awfully rude to his coworker. Take my advice and do not go here!
  • JJ
    Jordan
    Oct 28, 2016
    3.0
    They say they are open till 10, when it's really closer to 9:15. I used to work 3rd and if I came by after 9:15 they would turn me away. After the 3rd time they gave me their number to call and place my order ahead of time to make sure I wasn't turned away again. This started to restore my good faith until an associate who wasn't familiar with me answered the phone and told me they couldn't take my order because they were closing, and this was before 9pm!!. I started going elsewhere. Very rude.

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