Outback Steakhouse

3.9
2824 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gaffney off I-85 next to Gaffney Outlet Marketplace..

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
945 Factory Shops Boulevard, Gaffney, SC
29341, United States

Hours

Reviews

3.9
2,824 reviews
5 stars
1,564
4 stars
445
3 stars
266
2 stars
186
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow and inattentive service, with some experiencing long waits for drinks and food.

Food Quality

Mixed reviews on food quality; while some enjoyed their meals, others reported overcooked or poorly prepared dishes.

Positive Experiences

Several customers praised specific servers for excellent service and highlighted enjoyable dining experiences.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Management Response

Some customers noted positive interactions with management who addressed issues, but others felt management did not adequately resolve their complaints.
  • SP
    Sherry Padgett
    Nov 5, 2025
    5.0
    Efficient quick and friendly service. Food was cooked exactly how ordered. Taste was delicious as well.
  • JK
    Jamie King
    Oct 14, 2025
    1.0
    We came here for dinner last night and our server was truly given all the tools to fail. Every single table around us had multiple servers, presumed to be training, which is fine and dandy, however our server was either lacking ability to keep up with the tables or wasn’t fully trained. We waited over 15 minutes for drinks, our mixed drinks came before the regular ones. We ordered 3 appetizers, only got 2, the third one never made it on the bill I guess. We didn’t get bread until after our appetizers came out and we even had to ask for it. The lobster was NOT edible unless you want food poisoning. We ended up spending almost 2 hours here and most of it was just waiting on our server to either acknowledge us or waiting on food.
  • BV
    Bruce Venable
    Oct 13, 2025
    5.0
    We had a great experience at this Outback Steakhouse! The food was delicious and the service fantastic. My wife had the filet which was cooked to her liking and it was super tender and tasty. Overall, it was a great dining experience.
  • JL
    J Logsdon
    Oct 8, 2025
    1.0
    Service was bad. Food was bland and took forever to get there. We asked for a blooming onion and bread that never came. Our server was ignoring all of her tables. Not going back. Save your money and patronize a locally owned business.
  • SS
    Sherri Seay
    Oct 8, 2025
    3.0
    My daughter and I visited for lunch after watching a movie. We did not have to wait to be seated and the food arrived promptly. We never got asked if we needed anything by our waiter nor did we get a refill. Everything was good minus the star of the show, our steak. Probably will pick a different restaurant just based off of having better options nearby.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.