Bojangles

3.8
980 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1705 Floyd Baker, Gaffney, SC
29341, United States

Hours

Reviews

3.8
980 reviews
5 stars
466
4 stars
189
3 stars
139
2 stars
57
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some staff being friendly and helpful while others are reported as rude and dismissive.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues with cold, old, or improperly cooked items, while a few praised the freshness and taste.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the dining area and food preparation areas, suggesting a need for better maintenance.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and ineffective handling of customer complaints.
  • AL
    Alicia Littlejohn
    Nov 6, 2025
    5.0
    Jada was very professional and she has great customer service need more workers like her. Thanks for the great service I will be come back here!!!!😘😘😘😘😘
  • SA
    Sandy Atkins
    Nov 6, 2025
    1.0
    Just ordered a country ham biscuit only had a half of a half piece of ham on this biscuit in other words I just had a plain biscuit
  • DR
    Debbie Rivera
    Oct 20, 2025
    1.0
    Came to get chicken, they don't speak to you when you come in so you stand around till they decide to come over. The food I purchased was old, cold, chicken that night when i got it home. Nothing was fresh. I think they could do better with customer service and the food. I definitely don't understand the hype over there food or places!!
  • MM
    Matthew Miller
    Oct 15, 2025
    1.0
    Pathetic customer service!!!! Not to mention when my order was wrong no one cared!!!!
  • CW
    Christy Watkins
    Sep 26, 2025
    1.0
    Went there yesterday morning about 10 a.m. The biscuits were thrown in the bag. When mentioned to the girl at the window said, "Oh they must have fell out of their wrappers, have a nice day!! Both biscuits just happened to come out of the wrapper? We had ordered 2 sausage and egg biscuits. The biscuit was burnt and the eggs were scorched. I think you need new employees who knows how to do something right

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles in Gaffney, SC?

Bojangles in Gaffney is open Monday to Saturday from 5:30 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.

Where is Bojangles located in Gaffney?

Bojangles is located at 1705 Floyd Baker, Gaffney, SC 29341, USA.