Service Quality
Many customers praised the friendly and polite staff, particularly highlighting individual employees like Kody and Michelle for their exceptional service.
Food Quality
While some reviews noted that food was hot and fresh, others reported issues with cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
The restaurant was generally described as clean, although some customers reported dirty dining areas during their visits.
Operational Issues
Several customers experienced problems with service speed, availability of menu items, and incorrect orders, suggesting operational inefficiencies.
Customer Experience
Mixed reviews on overall customer experience, with some expressing disappointment due to rude staff or long wait times, while others enjoyed their visits.