Subway

3.0
163 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Mills Subway® Restaurant at 9789 Charlotte Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
9789 Charlotte Hwy, Fort Mills, SC
29715, United States

Hours

Reviews

3.0
163 reviews
5 stars
52
4 stars
26
3 stars
15
2 stars
5
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers expressed dissatisfaction with the quality and quantity of food, noting issues such as skimpy portions and poorly made sandwiches.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices.

Operational Issues

Customers reported problems with the restaurant's hours, including early closures and unavailability of menu items.

Mixed Experiences

While some customers praised specific staff members and had positive experiences, these were overshadowed by the overall negative feedback.
  • AC
    Alexis Clark
    Oct 7, 2025
    1.0
    Their door states that they close at 10pm. We arrived at 925pm and their door was locked. We called to see what time they actually closed and the boy said that it’s been 930 for 6 years. WOW- they have not had their door updated for 6 years? That says a lot about this location. All in all, they should update this as well as leave their doors unlocked until the time that they close. We will spend our money at another location where the staff are nicer and the reviews are better. I know our tips and presence would be appreciated elsewhere.
  • VE
    Vicky's Expedition
    Sep 4, 2025
    5.0
    Great taste.
  • MC
    Mr Crypto
    Aug 9, 2025
    1.0
    Has to be the worst subway location I have ever been to. The kid working there just avoided me purposely for 10 mins while at the drive thru window doing absolutely nothing until someone else came to help and she had an attitude!
  • JW
    Jeanette Whiteheart
    Aug 9, 2025
    4.0
    This is my favorite subway because the people that work there match my level of energy and snark. I think the subway brand is untrustworthy but these people keep me coming back eating my favorite sandwich somehow. I mean a company that goes from making these stuffed fresh amazing sandwiches of my youth now force workers to stand behind metal shields that block me from seeing im spending $17 for two pieces of turkey a slice of cheese and 14 cups of lettuce? I should also mention I've traveled near and far to find a location that accepts coupons and this one does! Sarcasm aside, its clean and you get greeted every time. They miss no one. If you must go to Subway go to this one!
  • ML
    Michelle Luong
    Aug 2, 2025
    1.0
    I’ve given this location multiple chances, but the customer service is consistently terrible. They never make my sub right, and the woman working there always glares at customers and never smiles. I know everyone has their days and I’m usually very understanding when it comes to that, but everytime?? That’s ridiculous. The indian lady working there was just staring at me the whole time, while the gentleman was making my sub. Why would I go to an establishment that makes me feel uncomfortable and unwelcoming. Definitely not going back. If I could give ZERO stars, I would.

Frequently Asked Questions About Subway

What are the operating hours for the Subway at 9789 Charlotte Hwy, Fort Mills?

Subway is open daily from 8:30 AM to 9:30 PM.

Does this Subway location offer delivery services?

Yes, this Subway offers convenient delivery options.