It started many years ago but truly became the epitome of wing perfection in 2008 when the Hartleys’ and Jones’ joined forces to get the secret spot for the best wings in Charlotte out to the public and not just the locals. We added 2 more locations in 2009 with Lancaster, SC and 2010 in Fort Mill, SC. We search out unique, local-lovin’ locations that allow us to offer fantastic food, friendly service at a reasonable price. We have truly loyal regulars that spread the word of our great atmosphere and honestly the best wings around! We do fresh, made to order food just the way you like. However, we are not a “fast food” restaurant!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.