Wendy's

2.9
1134 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1800 Hwy 160 W., Fort Mill, SC
29708, United States

Hours

Reviews

2.9
1,134 reviews
5 stars
299
4 stars
170
3 stars
162
2 stars
103
1 star
400

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20-30 minutes, even when the restaurant was not busy.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Staff Attitude

There were numerous complaints about rude or unprofessional staff behavior, contributing to a negative customer experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor hygiene practices among staff.

Management Issues

Reviews indicated a lack of effective management, with many customers feeling that staff were untrained or indifferent to service standards.
  • BW
    Brynn Wilson
    Nov 16, 2025
    1.0
    This Wendy’s is the worst I’ve ever been to. It makes me not want the food at all. The service is horrible, the employees attitudes are horrible, the drive though takes 20 minutes for ONE CAR. overall it’s ridiculous. Get more staffing or retraining immediately. I try my best to avoid this location because it’s been consistently atrocious for over 2 years. Not worth your time.
  • MN
    Mahbod Naimi
    Nov 14, 2025
    5.0
    Thanks Joe and the team for making a quick and pleasant experience. Topshelf customer service and product
  • BC
    b campney
    Nov 12, 2025
    1.0
    Can’t open on time says offers breakfast but can’t get it in to order door was still locked at 10:15
  • SY
    Sierra Y
    Nov 12, 2025
    1.0
    Apparently The hours changed you can no longer go through the drive-through at 6 AM. The door said that they open at 10 AM went over there about 10 after and they were still locked. A girl inside, looked at me and just stared at me, did not come open the door for me. Wanted to order breakfast it was unavailable on the app, but it still gave me a coupon and I can still use my points for breakfast items, but apparently they no longer serve breakfast here.
  • RM
    Robert J. Miller
    Nov 6, 2025
    3.0
    Burger was bland for some reason but chocolate Frosty was excellent.

Frequently Asked Questions About Wendy's

Is Fort Mill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.