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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fort Mill is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on customer service; some staff were praised for friendliness, while others were reported as rude and unprofessional.
Food Quality
Inconsistent food quality reported, with some customers enjoying their meals while others complained about portion sizes and spoiled items.
Cleanliness
Concerns raised about cleanliness, particularly regarding food handling and unsanitary conditions.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Atmosphere
Generally positive remarks about the atmosphere, though some found it uninviting or poorly designed.
IH
Isabel Hartsell
5 days ago
5.0
I’d like to give a special shout out to Amanda who took excellent care of me this morning. She was polite, kind, warm, and charming. She had fresh coffee brewed and it was hot, everything was stocked and the bakery was full and plentiful. I hope she is truly appreciated as she is a hidden gem and you don’t find people like her often. Some Paneras I’ve been to with kiosk, you don’t get greeted or acknowledged and it’s not a good feeling when you go into a place to spend money. At this Panera, Ms. Amanda is the best and we had a lovely chat and she really brightened my day, & made my morning 5x better.
NT
Nikita Tiwari
Jan 5, 2026
4.0
Used the app for a Rapid Pick-Up and my order was ready exactly when it said it would be. Everything was packaged correctly and the food was fresh. Definitely my go-to Panera in the area for a quick, hassle-free lunch.
AG
Ashley Gabrielle
Dec 24, 2025
5.0
I was just in for a pick up order but they made sure my food was ready and told me where to find everything that I needed. The staff was very friendly and polite.
IM
I M
Dec 9, 2025
1.0
I am pasting the same picture from another review because I had an issue with these same individuals. Erika yelled at me and bucked for asking for napkins - completely unprofessional and unwarranted. Who hires these types of people and keeps them employed when they are clearly ruining the entire establishment and making it an unsafe environment for everyone around. There are already accusations of racism and aggression from so many others. Carmen as well is beyond uncivil insolent. They have no home-training and are offensive to customers. This panera and it's manager are not doing their job and need to be placed elsewhere
LS
Laura Shwartz
Dec 4, 2025
1.0
Carmen and Erika are extremely combative and rude. Beware of these individuals making your food. My sandwich was made wrong so I kindly asked if I could get it remedied and was immediately met with a bad attitude and defensiveness from Cameron. Then Erika chimed in and was rudely told me i was wrong and they were right. I felt bullied and dogpiled on for no reason. I finally got it remade but couldnt even trust that they didnt do anything to my food, so ive also wasted money on an establishment that mistreats their customers. I've noticed them be rude to other customers in the past and now I know that this is their regular customer service. No accountability or simple empathy from these two. It is just food, mistakes happen and I understand that employees go through so many things - I am in food service myself. That's why I remained kind, but these two are not qualified to serve the public and handle anything that people are going to ingest. Management is not doing their job by keeping these two around, especially after so many complaints against Erika.
No, Panera Bread Fort Mill does not accept reservations.
What are the operating hours for Panera Bread Fort Mill?
Panera Bread Fort Mill is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 9:00 PM.
Can I order delivery from Panera Bread Fort Mill?
Yes, Panera Bread Fort Mill offers delivery service every day with hours matching their opening hours.
Does Panera Bread Fort Mill have a drive-thru service?
Yes, this location features a drive-thru for convenient ordering and pickup.
What meals are served at Panera Bread Fort Mill?
Panera Bread Fort Mill serves breakfast, lunch, brunch, and dinner.
What type of payment options does Panera Bread Fort Mill accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Fort Mill offer online ordering options?
Yes, you can order online for delivery or Rapid Pick-Up through their website or app.
Are there any nearby coffee shops or cafes where I can visit after Panera Bread?
Yes, Starbucks is a nearby coffee shop you might enjoy visiting after your meal at Panera Bread.
What nearby fitness or wellness centers can I visit around Panera Bread Fort Mill?
You can visit Carolina Yoga for yoga classes or Orangetheory Fitness Fort Mill for gym and boot camp workouts near Panera Bread.
Are there nearby dining options around Panera Bread Fort Mill for casual or diverse cuisine?
Yes, near Panera Bread you can find places like Napa at Kingsley for American cuisine, Smashburger for burgers, Taco Molino for Tex-Mex, and Brixx Wood Fired Pizza for pizza.