Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.7
229 reviews
5 stars
116
4 stars
28
3 stars
30
2 stars
19
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and unresponsive management.
Food Quality
While some customers enjoyed the sandwiches, many complained about inconsistency in quality, including skimpy portions and incorrect orders.
Cleanliness
The establishment was noted for being clean, but some customers mentioned issues with sanitation practices.
Delivery Issues
Numerous reviews highlighted problems with delivery times, including late arrivals and unresponsive customer service.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising the service while others reported negative interactions.
- FMFelix McClurkinDec 26, 20252.0Went from Sugar to shit. The sandwiches used to be well stacked with meat and add-ons, now all they give you is mostly bread! I used to think it was a once in a while thing, however I'm thinking it must be a deliberate cut back to cut cost, however their prices stayed the same. Only thing is great is the delivery service, I suggest Jersey Mike's or the new Potbelly sandwich shop if you want a good quality sub with all the trimmings and not half assed
- MLMagenta LightDec 17, 20251.0Seemed to be the owner that took my order, he was very short with his answers as I seemed to be bothering him making sure two items I am allergic to was not on my sandwich. Got back to the office to enjoy my lunch, looked down to see a black strand of hair (same color hair as the guy making the sandwiches) in between the lettuce of the unwrap. 🤮
- LHLes HallDec 6, 20255.0Clean establishment. Good sandwiches at a reasonable price.
- RTRyan TaylorSep 10, 20252.0Walked in at 8:50. Girl with pink hair just sitting in the front booth buried on her cell phone. Thought she was a customer but she slowly walked over behind the counter and just looked at me, so I said hi as it didn’t seem she was too happy I was there. I ordered a toasted sub, she turned and said something under her breath to a kid with a pony tail and he instantly looked up and said “I just turned the toaster off, we close in like 9 minutes, sorry” .. I just ordered a cold sub and left. But I echo the other reviews. Employees aren’t great here. Don’t want or expect anything. Just would want to know if this were my business. I get that I came in close to closing time, but you should still be able to service customers during posted hours.
- WCWendy ChalfinAug 31, 20251.0I work real close to Jimmy John’s. I ordered a sandwich in time to have lunch. I only have 30 minutes, it arrived after lunch time. I tried calling numerous times only to be hung up on or no answer! Freaky SLOW .