Dunkin'

3.2
469 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fort Mill, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5009 Lake Vista Dr, Fort Mill, SC
29708, United States

Hours

Reviews

3.2
469 reviews
5 stars
185
4 stars
65
3 stars
41
2 stars
36
1 star
142

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is highly inconsistent, with many customers reporting rude or unhelpful staff, while others praise friendly and efficient service.

Order Accuracy

Several reviews mention issues with incorrect orders and poor quality of food, including stale donuts and poorly made drinks.

Cleanliness

The cleanliness of the location is noted positively by some customers, while others report dirty kiosks and unsanitary conditions.

Speed of Service

While some customers appreciate the quick service, others have experienced long wait times and delays in receiving their orders.

Management Issues

There are multiple mentions of poor management and lack of training for staff, leading to a decline in service quality.
  • AE
    Ana Espinoza
    Nov 15, 2025
    1.0
    The service is so bad. The manager has no customer service. One of the servers made a mistake on our order and look for the manager and instead of apologizing for the error she just was upset that she needs to re-do the sandwich.
  • AP
    Ashlynn Piunno
    Oct 23, 2025
    1.0
    I’ve been going to Dunkin for 15 years, I’ve lived all over the states and visited Dunkin all over. This is BY FAR the worst location I’ve ever been too. Every time I go there the customer service is horrendous, they are so rude, barely acknowledge you and act like doing their job is the biggest inconvenience. Wrong orders and rude people. This is a theme for this location because it’s always a different worker and they’re always awful. Go literally anywhere else. 0/5!!
  • KK
    Kristal King
    Oct 19, 2025
    4.0
    There wasn't a long line in front of us, the drive thru was quick and efficient. Staff was pleasant and helpful! We were able to get the variety of donuts we were looking for and they were fresh and yummy!
  • AL
    Amber Love
    Oct 14, 2025
    5.0
    I've gone to many different locations in Charlotte & the surrounding area for years & this is by far my favorite location. It's on my drive to work & even if I'm late I can swing by & know I'll be in & out w no issues in just over a minute at the most. I order multiple times a week & have never had any issues. The staff is really friendly, my order is always correct & I never have to go back inside for straws or napkins or waste any time double checking my order. There's been other locations where I went inside & stood at the counter for over 5mins without anyone even acknowledging me or saying "be with you in a minute" but that's never the case here. The crew here is awesome & they are def hustling. I'll always come to this location as long as I'm in the area. Give them all raises! They deserve it :)
  • KW
    Kimberly White
    Oct 7, 2025
    5.0
    I live in Rock Hill and gladly drive to this location. The service is always exceptional, and the staff goes out of their way to ensure my order is correct every time.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Fort Mill, SC?

Dunkin' in Fort Mill, SC is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:30 AM to 8:00 PM.

What are the main food and beverage specialties at Dunkin' Fort Mill?

Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, brunch, lunch, and dinner.