Business Details
About
Pizza Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.2
257 reviews
5 stars
183
4 stars
13
3 stars
17
2 stars
13
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the pizza for its delicious taste and unique flavors, particularly the thin crust and specialty options like hot honey pepperoni.
Service Issues
Several reviews highlighted inconsistent service, including long wait times for orders and mistakes with food preparation.
Atmosphere
The restaurant's atmosphere received positive remarks for being clean and friendly, although some customers noted issues with seating and noise.
Customer Experience
While many customers reported excellent service from staff members like John, there were complaints about rude management and lack of support during busy times.
Pricing Concerns
Some customers felt the prices were high for the quality received, particularly when orders were incorrect or unsatisfactory.
- AWAnna WoodyJan 3, 20265.0Hector is AMAZING! I just called about my order and he was so helpful and went above and beyond to help me. Thank you Hector! Donatos is the best pizza!!
- GGgolfshoe11Dec 13, 20255.0Love this pizza!
- MSMadison SmithwoodDec 12, 20255.0Great food and really exceptional service!
- JTjeff torresNov 30, 20254.0Pizza a little pricey but definitely a good pizza.
- GEGordon ErvinNov 14, 20251.0Went to dine in on Friday night, we walked in around 10:30 pm which they supposedly closes at 12am. When we ordered we were asked if we were dining in or taking out we told him we were dining in. He took our order we got our drinks went to set down and was approached and told the Manager told him the dining room closed at 10. So we had to take our pizza with us. What away to treat your customers. First and last time for us.
Frequently Asked Questions About Donatos Pizza
What type of food does Donatos Pizza specialize in?
Donatos Pizza specializes in thin crust pizza with Edge to Edge® toppings, along with oven baked subs, appetizers, and desserts.
What are the operating hours for Donatos Pizza in Fort Mill, SC?
Donatos Pizza is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same day delivery services.
How can I place an order at Donatos Pizza?
You can place an order online at https://donatos.com/menu?location=460 or through their mobile app available on both iOS and Android.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, cash, Discover, MasterCard, and Visa.
What is the contact information for Donatos Pizza in Fort Mill?
You can contact Donatos Pizza at +1 803-228-7604 or email st0460@donatos.com.
Are there any fitness or wellness centers near Donatos Pizza?
Yes, YogaSix Fort Mill and 8th Limb Yoga are nearby yoga studios and gyms where customers can enjoy a workout or class before or after visiting Donatos Pizza.
Where can families with young children find educational or childcare facilities near Donatos Pizza?
Nearby options include The Goddard School and Village Montessori And Preparatory School, offering preschool and elementary education.
Are there any other dining options close to Donatos Pizza?
Yes, the New York Butcher Shoppe & Wine Bar is a nearby restaurant and butcher shop offering additional dining options for visitors.
Can visitors to Donatos Pizza find nearby medical or health services?
Yes, nearby medical facilities include Piedmont Medical Center Gold Hill Emergency Department and Monarch Dentistry of Gold Hill for dental services.