Dairy Queen Grill & Chill

4.2
948 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
2524 Highway 160 W, Fort Mill, SC
29708-8487, United States

Hours

Reviews

4.2
948 reviews
5 stars
512
4 stars
242
3 stars
97
2 stars
34
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Food Quality

While some reviews noted great food quality, others reported issues with food being served cold or incorrect orders.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.

Service Speed

There were mixed reviews regarding service speed, with some customers experiencing long wait times, especially during busy periods.

Product Availability

Several customers expressed disappointment over unavailable menu items and inconsistencies in product preparation, particularly with Blizzards.
  • DV
    Doug Vance
    Jan 2, 2026
    5.0
    Best banana splits ever
  • TS
    Tammy Sprayberry
    Jan 2, 2026
    4.0
    We went through the drive through and ordered ice cream. The cashier said the total was $11.53. I handed her a $20 and said oh and I have the change. She said it will round up. I said I have exact change. She said we don't deal with pennies. She pointed to a "Now hiring" sign. I said I will pay with my card. When she gave us the ice cream I told her the sign says now hiring. She said we have it posted somewhere. When did it become OK to round up to avoid pennies? I get they are no longer being produced but are still in circulation. So extra pennies are just profit now?
  • VV
    Victor Valero
    Dec 30, 2025
    4.0
    Good burgers and ice cream
  • JO
    J O
    Nov 19, 2025
    5.0
    Andy was great!!! He helped me out with my sons cake!! He was so sweet
  • MB
    Margaret Burns
    Nov 12, 2025
    5.0
    I am a handicapped senior citizen and have found this Dairy Queen location outstanding in customer service and quality of food. Brandy and Kerrina are outstanding employees in their customer service and highly knowledgeable of products. They care about customers in showing patience and kindness. A wonderful place.

Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes via DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill in Fort Mill, SC?

The restaurant is open from 11:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.