Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Food Quality
While some reviews noted great food quality, others reported issues with food being served cold or incorrect orders.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing positively to the overall experience.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times, especially during busy periods.
Product Availability
Several customers expressed disappointment over unavailable menu items and inconsistencies in product preparation, particularly with Blizzards.
DV
Doug Vance
Jan 2, 2026
5.0
Best banana splits ever
TS
Tammy Sprayberry
Jan 2, 2026
4.0
We went through the drive through and ordered ice cream. The cashier said the total was $11.53. I handed her a $20 and said oh and I have the change. She said it will round up. I said I have exact change. She said we don't deal with pennies. She pointed to a "Now hiring" sign. I said I will pay with my card. When she gave us the ice cream I told her the sign says now hiring. She said we have it posted somewhere. When did it become OK to round up to avoid pennies? I get they are no longer being produced but are still in circulation. So extra pennies are just profit now?
VV
Victor Valero
Dec 30, 2025
4.0
Good burgers and ice cream
JO
J O
Nov 19, 2025
5.0
Andy was great!!! He helped me out with my sons cake!! He was so sweet
MB
Margaret Burns
Nov 12, 2025
5.0
I am a handicapped senior citizen and have found this Dairy Queen location outstanding in customer service and quality of food. Brandy and Kerrina are outstanding employees in their customer service and highly knowledgeable of products. They care about customers in showing patience and kindness. A wonderful place.
What are the opening hours of Dairy Queen Grill & Chill in Fort Mill, SC?
The restaurant is open from 11:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 11:00 PM on Fridays and Saturdays.
Is there drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill have seating options for families and children?
Yes, the location has indoor and outdoor seating, high chairs, booster seats, and is family-friendly and welcoming to children.
Can customers order Dairy Queen Grill & Chill food online for pickup?
Yes, customers can place orders online for pickup via their official ordering URL.
Are there restroom facilities available at Dairy Queen Grill & Chill?
Yes, the restaurant provides restroom facilities for customers.
How can I find deals and discounts at Dairy Queen Grill & Chill?
You can download the Dairy Queen app for exclusive deals and mobile rewards.
What are some nearby places to visit around Dairy Queen Grill & Chill in Fort Mill?
Nearby places include Carolina Tint Pros (home service), Beautique Skin Bar (medical spa), and Total Implants and Periodontics (dentist and health services), which customers might visit before or after enjoying a meal.
Is there a car rental agency near Dairy Queen Grill & Chill?
Yes, Enterprise Rent-A-Car is located nearby, offering convenient car rental services for travelers or visitors to the area.
What leisure and fitness options are available near Dairy Queen Grill & Chill?
Nearby leisure options include My Gym Children's Fitness Center for fitness and sports activities, and Millcrest Park, which offers condominium living and outdoor spaces.