Chipotle Mexican Grill

2.6
585 reviews
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About

Mexican Restaurant
Chipotle Fort Mill Hwy 160 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1852 Highway 160 W, Fort Mill, SC
29708, United States

Hours

Reviews

2.6
585 reviews
5 stars
162
4 stars
54
3 stars
32
2 stars
58
1 star
279

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving stale, cold, or poorly prepared food, with several instances of incorrect orders and missing ingredients.

Cleanliness

Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables, floors, and food prep areas being a common complaint.

Customer Service

Customer service was frequently criticized, with reports of rude staff, poor communication, and a lack of attentiveness to customers' needs.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.

Operational Issues

Customers noted problems with the restaurant's hours, including being closed early or not opening on time, leading to frustration.
  • NT
    NuffCed. TheUltimateHost
    4 days ago
    5.0
    My mother and I had a day from hell!! Walking into this location was nothing shy of refreshing and well worth the trip! Walking in and being greeted by matching smiles was crazy!! Arianna has a TOP SHELF STAFF in that of: Caleb, Josalynn, Trinity, Isiah. A little kindness goes a long way… you never know what a person is dealing with, BE KIND! NuffCed. Thank you for giving a damn.
  • AN
    Avi nash
    Nov 8, 2025
    1.0
    chicken was not cooked properly. Salsa has no taste and overall the quantity and quality of the food is too bad. Never going to this branch again.
  • MB
    Melissa B
    Nov 1, 2025
    2.0
    The frustrating thing is I’m paying for my food. But when there’s a few pieces of dry chicken on the bottom of the container that I’ve been sitting there for God knows how long; why should this be served to me? Why should workers be offended if I ask them for freshly cut chicken? As a paying customer, shouldn’t I have the right to get what I want? Fresh food? (This is the reason chipotle has issues with E. coli. Because they serve food that has been standing for way too long). At the end of the day I will never step foot into this chipotle. I would rather drive two more minutes down the road and get my food from cava.
  • KK
    Kayleigh
    Oct 22, 2025
    5.0
    Being gluten free is always worrying BUT one of the guys who works there is celiac! So I was super hyped being helped out and feeling safer when eating. Thank you! Also it was delicious!
  • AA
    Abc123
    Oct 16, 2025
    1.0
    First time ever going to chipotle in my life. Not great. Manager was discussing hiring someone while trying to check me out and discussing random drama. Charged me 30 then I got another notification 2 hours later I was charged again 11. Once and done. I’ll never eat at a chipotle again

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Fort Mill Hwy 160 serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at 1852 Highway 160 W?

The restaurant is open daily from 10:45 AM to 11:00 PM.