Chipotle Fort Mill Hwy 160 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported receiving stale, cold, or poorly prepared food, with several instances of incorrect orders and missing ingredients.
Cleanliness
Numerous reviews highlighted the restaurant's lack of cleanliness, with dirty tables, floors, and food prep areas being a common complaint.
Customer Service
Customer service was frequently criticized, with reports of rude staff, poor communication, and a lack of attentiveness to customers' needs.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food being served.
Operational Issues
Customers noted problems with the restaurant's hours, including being closed early or not opening on time, leading to frustration.
NT
NuffCed. TheUltimateHost
4 days ago
5.0
My mother and I had a day from hell!! Walking into this location was nothing shy of refreshing and well worth the trip! Walking in and being greeted by matching smiles was crazy!! Arianna has a TOP SHELF STAFF in that of: Caleb, Josalynn, Trinity, Isiah. A little kindness goes a long way… you never know what a person is dealing with, BE KIND! NuffCed. Thank you for giving a damn.
AN
Avi nash
Nov 8, 2025
1.0
chicken was not cooked properly. Salsa has no taste and overall the quantity and quality of the food is too bad. Never going to this branch again.
MB
Melissa B
Nov 1, 2025
2.0
The frustrating thing is I’m paying for my food. But when there’s a few pieces of dry chicken on the bottom of the container that I’ve been sitting there for God knows how long; why should this be served to me? Why should workers be offended if I ask them for freshly cut chicken? As a paying customer, shouldn’t I have the right to get what I want? Fresh food? (This is the reason chipotle has issues with E. coli. Because they serve food that has been standing for way too long). At the end of the day I will never step foot into this chipotle. I would rather drive two more minutes down the road and get my food from cava.
KK
Kayleigh
Oct 22, 2025
5.0
Being gluten free is always worrying BUT one of the guys who works there is celiac! So I was super hyped being helped out and feeling safer when eating. Thank you! Also it was delicious!
AA
Abc123
Oct 16, 2025
1.0
First time ever going to chipotle in my life. Not great. Manager was discussing hiring someone while trying to check me out and discussing random drama. Charged me 30 then I got another notification 2 hours later I was charged again 11.
Once and done. I’ll never eat at a chipotle again
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Fort Mill Hwy 160 serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 1852 Highway 160 W?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Fort Mill?
It is located at 1852 Highway 160 W, Fort Mill, SC 29708, USA.
How can I place an order online for Chipotle Mexican Grill at Fort Mill Hwy 160?
You can order online via Chipotle's official order page at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Is there a rewards program available at Chipotle Fort Mill Hwy 160?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
How can I contact Chipotle Mexican Grill at Fort Mill Hwy 160?
You can reach them by phone at +1 803-396-0456 or email at SC.3978.FortMill160@chipotle.com.
Does Chipotle Fort Mill Hwy 160 have an active social media presence?
Yes, they maintain a presence on Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube for updates and engagement.
What nearby places can I visit before or after dining at Chipotle Fort Mill Hwy 160?
Nearby places include Five Guys for burgers, Pizza Hut for pizza, Juice Bar Fort Mill for smoothies, and Foxhole Restaurant and Bar for American cuisine and drinks.
Are there convenient automotive services close to Chipotle on Fort Mill Hwy 160?
Yes, nearby you can find Take 5 Oil Change, Sam's Xpress Car Wash, Beast Coat Auto Detailing, and Just Tires for various automotive needs.
Can customers combine a visit to Chipotle with health or wellness services nearby?
Absolutely, there are medical centers like Atrium Health Women’s Care SouthPine OB/GYN, and wellness spots like Bliss Nail Spa and Corrective Chiropractic near Chipotle on Fort Mill Hwy 160.