Bojangles

3.4
635 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9785 Charlotte Hwy., Fort Mill, SC
29707, United States

Hours

Reviews

3.4
635 reviews
5 stars
231
4 stars
123
3 stars
78
2 stars
55
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or missing items.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service.

Cleanliness Concerns

There were mentions of cleanliness issues in the dining area, with some customers expressing dissatisfaction with the restaurant's hygiene.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • JG
    Jason Green
    2 days ago
    1.0
    This is the WORST fast food restaurant in Indian Land, and the AI ordering platform used at the drivethru only makes it worse. Just close this location permanently because they NEVER get anything right.
  • RG
    Ryan Glasener
    Dec 17, 2025
    1.0
    Get rid of the stupid AI taking the order and replace it with an actual human being. Ordered mashed potatoes and gravy and I was given fries.
  • TY
    The World Is Yours!
    Dec 11, 2025
    1.0
    Whoever called it “fast food “ had a cruel sense of humor. You can easily waste 30-40-50 minutes waiting.
  • TB
    Tisha Boyd
    Nov 24, 2025
    2.0
    I went here today for lunch and tbh I try this location often bc it is close to work. I did a mobile order. When I got there I was told they had no biscuits for another 7 minutes. Wasn't even shocked because they always seem to be out of biscuits 🙄😒 I was hungry so I let it go. When I finally got my order and got to the car I noticed the fry I paid extra to bo size was half empty. And that's no exaggeration the bottom of the box was still flat. Again ignored but my bbq was missing so I had to run back in. When I got to the front I said I was missing my sauce and she decided to get snappy like well we usually charge 42 cents and I told her I had supremes. I could tell from her condescending "yea, have a good day" she assumed I was lying. My issue today wasn't even the missing food it was the attitude for no reason. It literally ruined my lunch.
  • PS
    Patricia Schmitt
    Nov 14, 2025
    1.0
    Absolutely horrible service at this location this evening. So at approximately 6:30pm, I ordered on the mobile app, and requested curbside (because I was alone with a crying baby in the car and didn't want to use the drive through either for that reason) And wow, I've got a lot of nerve for that apparently! Using a service that the app offers? Make sure not to do that, because Zimmer (name tag that said MANAGER) will answer the phone and disrespectfully tell you to come inside "because they're too busy inside." Well, there was one person in line in the drive through, and one person in line inside when I got there. When I walked inside, I could see a couple employees standing around talking back there. So... what do you mean you're too busy?? But anyway. I ordered BO ROUNDS, and recieved fries. COLD fries, with NO seasoning. Not even salt! Disgusting. I was perfectly okay with having to wait 10+ minutes for some BO rounds to cook if I needed to, but clearly the workers had absolutely no intention of making the extra effort to give me what I ordered. Why are BO rounds on the menu if they arent available? Were you out and just didn't tell me? Either way, it's pathetic. I am a very understanding person. If you weren't able to do the BO rounds for some reason, all you had to do was tell me. But nothing was said to me, so I'm left to assume that I didn't get what I wanted out of pure laziness. Do you think me or any of my family ate those disgusting cardboard fries? No. And I Bo sized all 3 of them. What a waste of food and money. Also, I paid for an extra sauce, which of course, I did NOT get either. (Why would I expect any less at this point?) I was going to let Zimmer's nasty attitude with me slide. Until I got home and found that most of my order was wrong and cold ON TOP of it. $40 dollars down the freakin drain.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Fort Mill?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers a drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.