Bojangles

3.4
630 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9785 Charlotte Hwy., Fort Mill, SC
29707, United States

Hours

Reviews

3.4
630 reviews
5 stars
231
4 stars
123
3 stars
77
2 stars
54
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly during busy hours and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Food Quality

The quality of food was inconsistent, with complaints about cold, overcooked, or stale items, as well as missing items.

Staff Behavior

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area, with some noting a need for better maintenance.
  • KS
    Kenneth S.
    Nov 16, 2025
    5.0
    The food was good, and the employees were quick, and accommodating.
  • PS
    Patricia Schmitt
    Nov 14, 2025
    1.0
    Absolutely horrible service at this location this evening. So at approximately 6:30pm, I ordered on the mobile app, and requested curbside (because I was alone with a crying baby in the car and didn't want to use the drive through either for that reason) And wow, I've got a lot of nerve for that apparently! Using a service that the app offers? Make sure not to do that, because Zimmer (name tag that said MANAGER) will answer the phone and disrespectfully tell you to come inside "because they're too busy inside." Well, there was one person in line in the drive through, and one person in line inside when I got there. When I walked inside, I could see a couple employees standing around talking back there. So... what do you mean you're too busy?? But anyway. I ordered BO ROUNDS, and recieved fries. COLD fries, with NO seasoning. Not even salt! Disgusting. I was perfectly okay with having to wait 10+ minutes for some BO rounds to cook if I needed to, but clearly the workers had absolutely no intention of making the extra effort to give me what I ordered. Why are BO rounds on the menu if they arent available? Were you out and just didn't tell me? Either way, it's pathetic. I am a very understanding person. If you weren't able to do the BO rounds for some reason, all you had to do was tell me. But nothing was said to me, so I'm left to assume that I didn't get what I wanted out of pure laziness. Do you think me or any of my family ate those disgusting cardboard fries? No. And I Bo sized all 3 of them. What a waste of food and money. Also, I paid for an extra sauce, which of course, I did NOT get either. (Why would I expect any less at this point?) I was going to let Zimmer's nasty attitude with me slide. Until I got home and found that most of my order was wrong and cold ON TOP of it. $40 dollars down the freakin drain.
  • WW
    William
    Oct 10, 2025
    1.0
    VERY SLOW!! in the morning make sure you give yourself an hour to wait in line at the drive through.
  • RS
    Rachelle Shepherd
    Sep 30, 2025
    3.0
    Clean, quiet restaurant. They can't keep it staffed though so they close randomly. You can place an order online and they just don't get it or make it. Management needs to hire more people so it can stay open. Long waits for food. Employees are nice and try hard but they're often working alone so they can't keep up. I've been turned away many times.
  • DP
    Deborah Pawlowski
    Sep 6, 2025
    1.0
    What has happened to the management of the Bojangles on 521 in Indian Land South Carolina?? My last visit I was told they were out of fries and had to wait 7 minutes for the bow rounds. Today the seasoned fries were old and stale. If we wanted Bo rounds we had to wait 7 minutes and also the biscuit wasn't ready and was told we had to wait 7 minutes for the biscuit. Also an item was left out of the order. Previously it was run very efficiently until the past few months. Very disappointed will not return.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Fort Mill?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers a drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.