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Bojangles

3.4
(640 reviews)

Business Details

9785 Charlotte Hwy., Fort Mill, SC
29707, United States
(803) 547-5201

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
9785 Charlotte Hwy., Fort Mill, SC
29707, United States

Hours

Reviews

3.4
640 reviews
5 stars
232
4 stars
124
3 stars
78
2 stars
56
1 star
150

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including dismissive attitudes, rudeness, and unprofessional behavior from staff and management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food, leading to frustration.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or stale items, as well as missing key components like biscuits.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Service Speed

Customers frequently noted unreasonably slow service, both in the drive-thru and inside the restaurant, leading to long wait times.
  • EM
    Erin Mitchell
    Jan 25, 2026
    1.0
    I got there at 6:30 p.m. and the automated person took my order. I got to the window and handed my card to a young teenage aftrican American male. He asked how I was I said good and he said it was a wonderful night. He took my payment and handed me my card back. Closed the window and proceeded to chat with 2 young teenage African American girls, one had long braids with a wrap around the top of her head. They proceeded to chat at the window, with the 2 girls facing me and the guys back to me. I waited, waited some more. The guy came to the window opened it and peaked his head out, looked around and closed it. It was odd. I sat in line for 15 min, no one in line , no one inside. They proceeded to chat and I was waiving my hands and girls looking at me, they just started laughing and ignored me. I then layed on my horn, the guy came to the window and said oh, a few more minutes on your order. I said I've been waiting 10-15 minutes no one said I was waiting on anything. I said may I have mt drink, he said "Oh we are out of cheerwine, I said Pepsi? He said "No we are out of that too" I demanded to speak to a manager he slammed the window and they continued to laugh. A lady came to the register typed a bunch of stuff and opened the window, handed me a voided receipt and slammed the window. What in the world was happening. Cashier Tiffany and manager on duty Zim. I haven't had this type of Restaurant experience at a fast food chain in my life. Dismissive, rude, unprofessional by the manger all employees. I usually have compassion for people but they all need to be fired.
  • LL
    Lee
    Jan 18, 2026
    2.0
    Ordered delivery through the Bojangles app and my drink was missing. When I called the store, the staff immediately blamed a “third-party delivery,” refused to refund, and told me to come to the store to pick up a drink. They did not ask how I ordered and spoke in a very dismissive and rude tone throughout the call. Disappointing customer service and poor handling of a simple issue.
  • JJ
    Jollycox
    Jan 17, 2026
    1.0
    I just LOVE getting all the way home, after waiting in line for 30 minutes only to discover you don't know the difference between a country ham biscuit and a GREASY pork chop biscuit! YUK!!!! I think I will actually drive back up there and throw this dam biscuit against your window!!! Check your order people! And my receipt was correct!
  • MW
    matt wilcox
    Jan 12, 2026
    5.0
    Got a Cajun filet biscuit, was really good and got the food super fast. Am happy with the service I received and will come back again fo sure.
  • JG
    Jason Green
    Jan 10, 2026
    1.0
    This is the WORST fast food restaurant in Indian Land, and the AI ordering platform used at the drivethru only makes it worse. Just close this location permanently because they NEVER get anything right.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles in Fort Mill?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

Does Bojangles offer drive-through service and what are its hours?

Yes, Bojangles offers a drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and starting at 6:00 AM on Sundays.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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