Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Location
Hours
Reviews
3.1
188 reviews
5 stars
78
4 stars
14
3 stars
13
2 stars
12
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.
Food Freshness
While some customers praised the freshness of the food, many others complained about receiving old or improperly cooked items.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some customers experiencing rudeness and lack of attention from employees.
Cleanliness
The restaurant was noted for being clean by several customers, although some mentioned issues with cleanliness in specific areas.
Management Issues
Multiple reviews highlighted concerns about management, including poor handling of customer complaints and staff behavior.
- SSSilvurspringsNov 12, 20251.0Absolutely rude rude rude rude drive-thru employee November 12th 2025 at 10:30 in the morning Wednesday. I said good morning how are you I'm great close the window on me. Open the window handed me my food I said thank you she closed the window on me. Terrible customer service. Bottom of the barrel. All locations in Rock Hill are friendly warm and inviting. Sutton road location needs Swift customer service training.
- KPKalee PorterNov 6, 20251.0When I ordered my Bo-Berry biscuit for my daughter I didn't realize I was going to get someone's lunch in a Bojangles container.... I understand everyone has a lunch break but why was their food even close to the customer orders going out?!
- AVAmber VinsonOct 26, 20251.0Food was average for Bojangles. Service was shit. Went through the drive thru ordered 5 sandwiches. Was asked to pull forward. Ended up waiting almost 20 minutes for them to finally bring out the food. But it wasn't right. We were missing a sandwich. So my husband goes inside, where he is basically ignored for 10 to 15 mins. After several attempts, he decided to go back through the drive thru since that was the only way to get the employees to pay attention. Finally after getting to the window and telling them we were missing food. They then said oh well it's gonna be a wait because we're out of biscuits. Ended up just getting a refund because come on. Over an hr for 5 sandwiches/ biscuits is completely ridiculous.
- JAJ AbermanOct 19, 20251.0Waited 20 minutes for order to be taken. Was third in line, but others left. Nobody would come to the counter, just looked at me. Woild give zero for service. Guy closest to counter moved in slow motion, seemed to do a few online orders. Bojangles Corporate should shut this one down. UPDATE: I went in again to see if it was still that bad. IT WAS. Meanwhile, I wrote comment/complaint address and got no response. They do not care. I will AVOID Bojangles. I used to love Bojangles, but I will stay away.
- SSSpencerOct 19, 20251.0Usually good service here until this morning. Place was busy and employees moving as slow as possible. Walked out after watching young pregnant girl touching food and taking phone out to talk on it. Young guy taking orders looked to be falling asleep at register. Took one order inside the restaurant every 10 mins or so.
Frequently Asked Questions About Bojangles
What type of food does Bojangles in Fort Mill serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 314 S Sutton Rd, Fort Mill?
The restaurant is open Monday through Saturday from 5:00 AM to 11:00 PM and Sunday from 6:00 AM to 11:00 PM.
Where is Bojangles located in Fort Mill?
Bojangles is located at 314 S Sutton Rd, Fort Mill, SC 29708, USA.
Can I order Bojangles food online or via an app?
Yes, you can order through the Bojangles app available on iOS and Android, or directly from their website online ordering page.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and traveler's checks as payment options.
Does this Bojangles location offer catering services?
Yes, Bojangles provides catering services at this location.
What are some nearby dining options around Bojangles at 314 S Sutton Rd?
Nearby dining options include Chesters, known for southern food, Subway sandwich shop, Godfathers Pizza, and Chester's chicken restaurant.
Are there convenient places for fuel or groceries near Bojangles?
Yes, Love's Travel Stop offers gas, convenience store items, and groceries close to Bojangles, helpful if you're traveling by car.
What nearby places could I visit before or after dining at Bojangles?
You might visit Westerly Hills Baptist Church or take a walk along the Carolina Thread Trail - Founders Trail, both located near Bojangles.
How can I contact Bojangles in Fort Mill for more information?
You can call Bojangles at +1 803-802-1715 for inquiries or visit their Facebook page under the name Bojangles.