When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Florence. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported long wait times, poor customer service, and unprofessional behavior from staff.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling.
Mixed Experiences
While some customers enjoyed the food and service, many others had negative experiences, indicating inconsistency in performance.
LP
Larry P
Feb 12, 2026
1.0
Wow. Awful place to go. Waited almost five minutes to place order. Very rude manager (black middle aged lady with braids). She should not be dealing with the public. She telling off the customers and fighting the workers. She's cussing about what "she aint gonna do", she's not coming back to work...telling customers walking in to put an online order and come back.
Honestly...it's hard to see this level of incompetence.
Get this. Crazy...my bill comes out to $17.04. I give her a $20 bill. She says I have to give you back 2.75 because we have no change. I say I should pay 21 centes because you don't have change. Should you give me the four cents ($3 back). I thought she was going to lose it...why did I say that? Be she blew up i said no problem, I want a refund. She says we can't give refunds without approval from the store manager. I said ok. She said I have to call them. I said ok. Then someone stepped up with the four pennies. Meltdown averted. Do not come here. Horrible place to eat
C0
Carolina 01
Feb 4, 2026
1.0
placed an order online even left a tip and my COLD fries were thrown in a bag . One order of fries and veggies were missing. My wings were raw. The guy on the phone had no idea what he was talking about and put me hold when I called rather than help make it right. I will never be back. The food is trash just like how I was treated on the phone. I work hard for my money and this is unacceptable.
AJ
Amthmy Jackim
Nov 22, 2025
5.0
I love this place the food is so good I want it everyday
PN
Payton NeSmith
Nov 16, 2025
1.0
I had waited for my 2 fry orders for 30 minutes. The employee at the front just had an attitude with everyone and then go flirt with the cooks in the back. I had heard this employee tell the people who ordered behind us that we “just need to cook at home”.
EC
Erin Crowell
Nov 4, 2025
4.0
It was good, but not great. Three tenders and fries with blue cheese dressing and mango habanero sauce. The sauce was tasty but very sticky and the seasoning on the fries was ok, but oddly sweet. The tenders were a little overcooked but not horrible and the fries were not hot, but not stone cold yet (while I did get order to go, I tried the fries in the car, so they hadn’t just cooled on the way home). Overall it was just ok.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop in Florence, SC?
Wingstop is open every day starting at 10:30 AM. From Monday to Thursday and Sunday, it closes at 1:00 AM, while on Friday and Saturday, it stays open until 2:00 AM.
Does Wingstop offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options for customer convenience.
Where is Wingstop located in Florence, SC?
Wingstop is located at 250 N. Beltline Dr., Suite 30, Florence, SC 29501, USA.
How can I order Wingstop wings online?
You can order online for carryout or delivery by visiting https://www.wingstop.com/location/wingstop-2868-florence-sc-29501/menu.
What types of wings and flavors does Wingstop offer?
Wingstop offers classic and boneless wings with over 11 iconic flavors, including Lemon Pepper and Original Hot, as well as tenders and signature sides like seasoned fries and Cajun Fried Corn.
What payment methods are accepted at Wingstop in Florence?
Wingstop accepts major credit cards including American Express, Discover, Mastercard, and Visa.
Is there a drive-through service available at Wingstop?
No, Wingstop in Florence does not offer drive-through service and is closed for that option every day.
Are there any nearby restaurants where I can dine before or after visiting Wingstop?
Yes, nearby restaurants include Subway for sandwiches, Miyabi Jr for Japanese cuisine, and Pizza Mio for pizza and Italian dishes, offering customers diverse dining options around Wingstop.
Can I find any dessert or fast food options near Wingstop?
Dairy Queen Grill & Chill and McDonald’s are nearby fast food and dessert options you might enjoy before or after your Wingstop visit.
What nearby services are available around Wingstop in Florence?
Nearby you can find services like Kyla Nails & Spa for beauty treatments, Walmart for shopping and pharmacy needs, and South State Bank for financial services.
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