Wendy's

3.2
1098 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2117 W Evans, Florence, SC
29501, United States

Hours

Reviews

3.2
1,098 reviews
5 stars
332
4 stars
208
3 stars
174
2 stars
113
1 star
271

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Food Quality

Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Speed of Service

Customers experienced long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
  • JR
    James Ridenour
    Nov 4, 2025
    1.0
    Very awful customer service. The young man with the cross tattooed on his forehead does not deserve a job. He was very rude and very disrespectful. When we walked in he was sitting down on the tables while everyone else was working. Then proceeded to walk up with his both his hands in his pants when he came to take our order. That’s absolutely disgusting. Where are the managers at? I sure hope that this isn’t your only hope as a manager. The place should be closed down if he is. He does not deserve a job if that’s the way he’s going to perceive himself. At no work place should you have to act tough to take someone’s order. You came to work to make money but yall sure as heck didn’t get my money today because of his attitude, presence and insubordination. I feel bad for all of his coworkers that have to deal with that on a daily basis. Will be going further with this young man.
  • MP
    Michael Pate
    Oct 19, 2025
    5.0
    One of the best Wendy's restaurants! Employees are great!
  • TH
    Tonya Harp
    Oct 15, 2025
    1.0
    The restaurant was nasty dirty the drink machine had no drinks in it or ice the food was cold and soggy same time like it’s been sitting for a while the crew acted like they had no clue like they were high on something I literally fed my food to my dog
  • TB
    Tawanza Butler
    Oct 6, 2025
    5.0
    Love it
  • TR
    T R
    Sep 30, 2025
    5.0
    The team really does try hard.

Frequently Asked Questions About Wendy's

Is W Evans Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.