Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.
Food Quality
Many customers reported receiving cold, poorly prepared, or incorrect food orders, leading to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and kitchen, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Speed of Service
Customers experienced long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
JR
James Ridenour
Nov 4, 2025
1.0
Very awful customer service. The young man with the cross tattooed on his forehead does not deserve a job. He was very rude and very disrespectful. When we walked in he was sitting down on the tables while everyone else was working. Then proceeded to walk up with his both his hands in his pants when he came to take our order. That’s absolutely disgusting. Where are the managers at? I sure hope that this isn’t your only hope as a manager. The place should be closed down if he is. He does not deserve a job if that’s the way he’s going to perceive himself. At no work place should you have to act tough to take someone’s order. You came to work to make money but yall sure as heck didn’t get my money today because of his attitude, presence and insubordination. I feel bad for all of his coworkers that have to deal with that on a daily basis. Will be going further with this young man.
MP
Michael Pate
Oct 19, 2025
5.0
One of the best Wendy's restaurants! Employees are great!
TH
Tonya Harp
Oct 15, 2025
1.0
The restaurant was nasty dirty the drink machine had no drinks in it or ice the food was cold and soggy same time like it’s been sitting for a while the crew acted like they had no clue like they were high on something I literally fed my food to my dog
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 340-9235.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W Evans Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the Wendy's at 2117 W Evans, Florence, SC?
This Wendy's location is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, it has a drive-thru open from 6:30 AM to 2:00 AM every day.
Is breakfast served at this Wendy's in Florence, SC?
Yes, breakfast is served including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment options are accepted at the Wendy's on W Evans?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I order food online from this Wendy's location?
You can order online via their website at https://order.wendys.com or through the Wendy's mobile app.
Is delivery available at this Wendy's near me?
Delivery is available where provided. Use the Wendy’s app or order.wendys.com and enter your delivery address to check availability.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website and mobile app, as well as in-restaurant posters.
What nearby restaurants can I visit around Wendy's at 2117 W Evans?
Nearby you can find Dunkin' Donuts for coffee and donuts, Popeyes Louisiana Kitchen for chicken, and Burger King for other fast food options.
Are there places near Wendy's where I can shop for groceries or other retail?
Yes, nearby places include Food Lion for groceries, Game Stop for entertainment, and Talbots for clothing.
What entertainment or leisure activities are located near Wendy's?
Escape room enthusiasts can check out Locked Inn Escape Rooms nearby for fun and games.