Brand Certified
Wendy's
3.2(1309 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1727 W. Lucas Street, Florence, SC
29501, United States
Certified by Wendy's • Mar 01, 2026
(843) 340-9245
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/sc/florence/1727-w-lucas-street
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.2
1,309 reviews
5 stars
402
4 stars
256
3 stars
222
2 stars
124
1 star
305
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, undercooked, or poorly prepared food, including fries and burgers.
Service Issues
Numerous reviews highlighted rude staff, slow service, and incorrect orders, leading to a frustrating customer experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and dining areas.
Positive Experiences
Some customers did enjoy their meals and found certain staff members to be friendly and helpful.
- ETEmily TriceFeb 24, 20261.0Cold fries and forgot my frosty for an online order
- HBHaley BondFeb 1, 20261.0Rudest customer service ever for no reason. Guess they were having a bad day.
- HLHandyman Services DB LLCFeb 1, 20261.0Slowest drive up in SC. Don’t stop here if you are in a hurry. I was third in line at the drive up and waited 13 minutes to place my order on a Sunday at 2:30pm, not a typically busy time. Once a car ordered it would pull up and get its food and then they would take the next order. Absolutely ridiculous.
- KOKaren Olsen-ErnstJan 9, 20261.0We did a drive-thru order as we were passing through town. The frosties were good. However, The burger was undercooked, and the fries were old and cold. And there were no napkins in the bag (minor problem). I don't typically do reviews, however, I was very disappointed.
- CSCheryl SteversonJan 8, 20262.0Stopped at the drive thru and gave our order and also asked for a hamburger pattie for our pups. We had been traveling for 6 hours. The fries were not hot which we could tolerate but there was no burger pattie for our two dogs. I do suggest that more training be given to employees to double check bags before giving them to customers. When you are in a long line of people waiting behind you, it is not polite to keep them waiting while you check your bag for missing items!
Frequently Asked Questions About Wendy's
Is Lucas Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's at 1727 W. Lucas Street, Florence, SC?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Florence, SC serves breakfast including combos, croissant, biscuit sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on W. Lucas Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in currently available at this Wendy's location?
Yes, Wendy's at 1727 W. Lucas Street offers dine-in service along with takeout, drive-thru, and delivery.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://order.wendys.com or through the Wendy's mobile app after selecting this location.
How can I contact this Wendy's for questions or feedback?
Call (843) 340-9245, or visit Wendy's Contact page or Customer Satisfaction Survey online for feedback.
What nearby hotels can customers visit before or after dining at Wendy's at 1727 W. Lucas Street?
Nearby hotels include OYO Hotel Florence SC I-95 North, Best Western Inn, Fairview Inn Florence, and Red Roof, convenient for travelers planning a meal at Wendy's.
Are there other dining options near this Wendy's on W. Lucas Street?
Yes, nearby restaurants include Ruby Tuesday, Youngs Plantation Restaurant, Cracker Barrel Old Country Store, and Waffle House for additional dining choices.
How can a customer refuel or grab breakfast near Wendy's location?
RaceWay gas station and convenience store near Wendy's offers breakfast and fuel, making it convenient for customers stopping by this area.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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