Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,349 reviews
5 stars
418
4 stars
271
3 stars
231
2 stars
123
1 star
306
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incomplete orders, and rude staff.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with some positive mentions of specific items.
Cleanliness
Numerous complaints about dirty dining areas, bathrooms, and overall unsanitary conditions.
Staff Attitude
Staff were often described as rude or unprofessional, with some exceptions of friendly service.
Drive-Thru Experience
Long wait times and order inaccuracies were common in the drive-thru, with some positive experiences noted.
- BHBrian HolmesOct 3, 20254.0It was good!!
- JGJohn GoinsSep 26, 20251.0Service slow. Order was incomplete.
- KRKim RobersonSep 13, 20254.0The egg and cheese biscut was great!
- WPWendy PatrickAug 30, 20251.0I have never been to a more slack Wendy’s restaurant, in my 55 years of life! My Sister was in the hospital so I decided to stop by on my way to see her. I got to the drive-thru and when I got there to order, they stated the system was down and I could not order because I was using a card to pay! Then, I tried stopping by the next day to order 3 of the Dave’s Doubles combos and was told that they did not have any cheese. I was so mad that I really wanted to just drive off but I got the burgers anyway! I will just. Never ever Will I stop there for anything else. You might as well shut this one down or fire the employees and start all over! So disappointed!
- TPTony PayneAug 25, 20251.0All other Wendy's I have been to have all been pretty good we went to this Wendy's on our way home from Florence we were going to go in & place our order someone stuck there head out the door saying use drive Thur dint say anything else so we used the drive Thur after we placed our order we see a black gentleman walk out with an order the gentleman didn't work there.it took us from the time we placed our ordered about 40ins to get our order looked like they were using old lettuce & tomatoes i asked for 2 of the burgers to have no cheese the other no picked 2 had cheese on there the other had pickel so I would tell you if you want your order messed up & get really poor service go there other wise stau far far away from there the fries were cool & had no salt on them
Frequently Asked Questions About Wendy's
Is Lucas Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 340-9245.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lucas Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's at 1727 W. Lucas Street, Florence, SC?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Florence, SC serves breakfast including combos, croissant, biscuit sandwiches, coffee, and sides.
Can I order Wendy's for delivery near me?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on W. Lucas Street?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in currently available at this Wendy's location?
Yes, Wendy's at 1727 W. Lucas Street offers dine-in service along with takeout, drive-thru, and delivery.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed at https://order.wendys.com or through the Wendy's mobile app after selecting this location.
How can I contact this Wendy's for questions or feedback?
Call (843) 340-9245, or visit Wendy's Contact page or Customer Satisfaction Survey online for feedback.
What nearby hotels can customers visit before or after dining at Wendy's at 1727 W. Lucas Street?
Nearby hotels include OYO Hotel Florence SC I-95 North, Best Western Inn, Fairview Inn Florence, and Red Roof, convenient for travelers planning a meal at Wendy's.
Are there other dining options near this Wendy's on W. Lucas Street?
Yes, nearby restaurants include Ruby Tuesday, Youngs Plantation Restaurant, Cracker Barrel Old Country Store, and Waffle House for additional dining choices.
How can a customer refuel or grab breakfast near Wendy's location?
RaceWay gas station and convenience store near Wendy's offers breakfast and fuel, making it convenient for customers stopping by this area.