Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,881 reviews
5 stars
759
4 stars
424
3 stars
277
2 stars
158
1 star
263
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Mixed feedback on food quality; while some found it fresh and tasty, others reported cold, expired, or poorly prepared items.
Wait Times
Many customers experienced long wait times, both in-store and at the drive-thru, often leading to frustration.
Staff Attitude
Several reviews noted a lack of professionalism and care from staff, with some employees appearing disinterested in serving customers.
Operational Issues
Customers reported issues with the restaurant being closed during advertised hours and problems with order accuracy.
- ACAaron CheesemanNov 6, 20251.0Taco salad served with no chili or chips. Second time around get jbc meal and a cup of chili to go with salad chili comes in the bag sideways chili all over contents people are useless there
- SMSean MurphyOct 7, 20251.0Young man at the register at 7:15pm 10/07/2025 no name tag. Was extremely rude and has very poor customer service qualifications. What made me write this review is because he greeted me with saying “”what do you want” no welcome to Wendy's or how can I help you. A lady worker replied to him saying “hey why are you so aggressive”. After ordering I asked for ketchup and he replied 1or 2 packs and lady worker was observing him and said give the gentleman some ketchup he sucked his teeth and threw it aggressively in the bag. I then said you must of just started working here I haven’t seen you before I’m a trucker and I come here all the time and your demonstrating poor customer service he walked away.They lady working said my apologies have a good night sir. Wendy’s Watch who you hire this is unacceptable this man needs to be evaluated as a representative of your company.
- TCTony CastleSep 27, 20251.024 hour store but theyre not open at 7am? The staff was rude and obnoxious about being bothered at work.
- JBJorge BarriosSep 13, 20255.0I love chili's of Wendy's some places the chili's are not good but here it was really good The food is more tasty
- AHAnn HawkinsmillsSep 8, 20251.0Will not pick up the phone when needed to make a change in order due to app issues
Frequently Asked Questions About Wendy's
Is Florence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, SC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, SC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (843) 661-2842.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Florence Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, SC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Florence Wendy's location currently open?
Yes, the Florence Wendy's location at 3006 N. Williston Road is open 24/7 every day of the week.
What are the operating hours for the drive-thru at this Wendy's?
The drive-thru at this Wendy's is open 24 hours a day, seven days a week.
Does this Wendy's offer delivery and takeout options?
Yes, this location offers delivery where available and also support takeout orders via their app and website.
How can I place an order for pickup or delivery from this Wendy's?
You can place orders through the Wendy's mobile app or online at order.wendys.com by selecting this location.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Florence Wendy's serve breakfast?
Yes, they serve breakfast including combos, croissant, biscuit and classic sandwiches along with coffee and sides.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (843) 661-2842 or reach their Customer Care team via the Wendy's contact page or phone at 888-624-8140.
Are there any other fast food restaurants near this Wendy's?
Yes, nearby fast food restaurants include Hardee's, McDonald's, Subway, Taco Bell, Zaxby's, and another Wendy's location.
Is there a Pilots Travel Center near this Wendy's for convenient gas and supplies?
Yes, the Pilot Travel Center is nearby and offers gas, convenience store items, and truck services, useful if you need to fuel up before or after dining.
Can I visit local attractions like The Lounge - Coker College around this Wendy's location?
Yes, The Lounge - Coker College is close by, making it convenient to visit for a drink or socializing before or after your meal at Wendy's.