Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with some employees displaying unprofessional behavior.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with their meals.
Service Speed
Service speed was inconsistent, with some customers experiencing long wait times and others praising quick service.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty dining areas and unsanitary conditions.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
JC
Jacob Coburn
Jan 16, 2026
3.0
Came to get our food and when something wrong with the order we addressed it kindly and the lady with the lipstick tattoo on her neck replied rudely “You never said which one you wanted” and asked “Can you just give it back!” Luckily the white lady was nice and kind and apologized for the mistake. We get home and one of our order is wrong we will not come back to this Wendy’s again, rude staff expect the one white employee who apologized for the mistake
NG
Nick Giatas
Jan 11, 2026
2.0
Food was cold and burned. I don't recommend this place!
WW
WG13
Jan 9, 2026
5.0
so good
NN
Nick Nicholson
Nov 25, 2025
5.0
The best Wendy's I've had in a long time.
WE
Winter Engelberg
Oct 3, 2025
5.0
So incredibly impressed by the 4010 east palmetto st Florence sc location. Awesome awesome staff. Fast clean and friendly!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 4010 East Palmetto Street, Florence, SC?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location offer dine-in and delivery options?
Yes, this Wendy's serves dine-in, has a drive-thru, and offers delivery where available.
Where can I order Wendy's food online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
Does the Wendy's at East Palmetto Street serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit & classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 4010 East Palmetto Street for feedback or questions?
You can call (843) 702-7698, reach the Customer Care team via Live Chat on their Contact page, or fill out Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and in-restaurant nutrition posters.
What popular nearby restaurants can I visit before or after dining at Wendy's East Palmetto?
Near Wendy's are Pizza Hut for pizza lovers and Marianitas for Mexican cuisine, offering diverse dining options.
If I'm fueling up nearby, where is the closest gas station to Wendy's?
Raceway, a gas station and convenience store serving breakfast and brunch, is located close to Wendy's on East Palmetto Street.
Are there shopping options near Wendy's at 4010 East Palmetto Street?
Yes, nearby shopping options include Flavor In Ur Mouth women's clothing store, Florence Flea Market for antiques and thrift items, and Dixie Made flea market and gift shop.
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