Wendy's

3.6
845 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4010 East Palmetto Street, Florence, SC
29506, United States

Hours

Reviews

3.6
845 reviews
5 stars
312
4 stars
188
3 stars
146
2 stars
57
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising the staff while others experienced unprofessional behavior.

Food Freshness

Many reviews indicated issues with food being cold or not fresh, with several customers receiving incorrect or poorly prepared orders.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, with some describing unpleasant odors.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.

Speed of Service

While some customers appreciated the fast service, many others complained about long wait times and slow service, especially during peak hours.
  • WE
    Winter Engelberg
    Oct 3, 2025
    5.0
    So incredibly impressed by the 4010 east palmetto st Florence sc location. Awesome awesome staff. Fast clean and friendly!!
  • DA
    Deborah Atkinson
    Sep 11, 2025
    3.0
    Chicken sandwich was not good.
  • DL
    Devarous Lasane
    Aug 12, 2025
    4.0
    Good staff! Good manager! Biscuits are tasty but regularly too cool. Cheese never melted.
  • AD
    Alyssa DeNoon
    Jul 24, 2025
    1.0
    They told me my total was 5.50 I gave my card over and tell me why she tried to run my card for over $8 🤌 not once BUT TWICE and she kept repeating its 5.50 I then show her my phone saying my venmo only has like 7 on it and magically it fixes it to run for the correct amount??? Like I have just seen my phone has 2 notifications of 8 something being denied. I will only ever put just a bit over my total on that card just because I never know if they give the tax on it or not before pulling to the window. So now for safe measures I locked that card and requested a new one because thats WEIRD.
  • AA
    Adrienne Anderson
    Jul 22, 2025
    5.0
    Very clean service was good

Frequently Asked Questions About Wendy's

Is E Palmetto Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.