Brand Certified
Taco Bell
3.2(470 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
2015 W Lucas St, Florence, SC
29501, United States
Certified by Taco Bell • Mar 01, 2026
(843) 662-2673
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/sc/florence/2015-w-lucas-st.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2015 W Lucas St in Florence. We're serving all your favorite menu items, from classic burritos and tacos, to new favorites like the $5 Double Stacked Tacos Box, Crunchwrap Supreme, Fiesta Taco Salad, and Chalupa Supreme. So come inside, or visit our drive-thru. You can also order online and skip our line inside.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- BreakfastAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.2
470 reviews
5 stars
165
4 stars
66
3 stars
65
2 stars
25
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is highly polarized, with some praising individual staff members for their friendliness, while others report rude and unprofessional behavior from employees.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as incorrect orders, cold food, and poor presentation.
Staffing Issues
Numerous reviews mention being understaffed, leading to long wait times and poor service experiences.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions in the dining area and bathrooms.
Operational Hours
Several customers experienced frustration with inconsistent hours and service availability, particularly regarding the drive-thru.
- JCJoshua CabanFeb 19, 20265.0Jalen marquis and patrice is amazing customer service is superb
- JAJacob AlmashyFeb 18, 20261.0The customer service was horrible, please fire them. They were not nice, they were very forgetful, and they were extremely unapologetic. I do not like this one so well, all she does is yell, yell, yell.
- AMAnique MyersFeb 15, 20265.0Night manager patrice or pierce is so nice !
- CHCherry HewittFeb 13, 20261.0**Review of Taco Bell at Pilot - Exit 164 Florence Farmers Market** I feel it’s necessary to share my frustrating experience at the Taco Bell located at the Pilot on exit 164. On February 13, 2026, around 7:15 PM, I ordered the $9 box but was incorrectly rung up for a number 9. When I pointed out the mistake, the employee went to the taco maker, insisting that I had ordered the $9 box because that’s what she entered. He confirmed that she indeed rang in a #9. Instead of taking responsibility, she rudely told me I needed to learn how to order correctly and made no effort to assist or remake my meal. When I asked for her name to file a complaint, she snapped, “You want me to write it down for ya?” Her dismissive attitude clearly indicated she had no interest in helping. I also noticed another customer nearby who looked embarrassed when she hollered at him about his declined card; he was clearly appalled by her handling of the situation—her tone was both rude and unprofessional. To make matters worse, I overheard her making derogatory comments about a co-worker named Malachi, which is entirely inappropriate in a customer service environment. She even seemed to think I would eat a chicken cantina instead of rectifying the situation. I ultimately had to go to Pilot to get my money back. This experience was incredibly disappointing and could have been easily resolved with a bit of professionalism and courtesy. I will not be returning to this Taco Bell or any Taco Bell in Pilot due to the unprofessional demeanor I encountered.
- JGJamie GilletteFeb 11, 20261.0Their Baja blast tastes like toilet bowl cleaner and air freshener
Frequently Asked Questions About Taco Bell
What are the operating hours for the Taco Bell at 2015 W Lucas St, Florence?
Taco Bell at 2015 W Lucas St in Florence is open daily from 6:00 AM to midnight, including the drive-thru.
Does this Taco Bell location offer drive-thru service?
Yes, this Taco Bell location offers drive-thru service every day from 6:00 AM to 12:00 AM.
Can I order food online from the Taco Bell in Florence?
Yes, you can place your order online to skip the line by visiting their online menu and order page.
What payment methods are accepted at Taco Bell on W Lucas St?
This Taco Bell accepts American Express, Cash, Discover, Mastercard, and Visa.
What types of food and specialties can I find at Taco Bell, Florence?
You can enjoy tacos, burritos, combos, breakfast items, drinks, sweets, and sides. They specialize in Dollar Cravings, tacos, burritos, and combos.
Does the Taco Bell at 2015 W Lucas St have seating and restroom facilities?
Yes, this Taco Bell location has seating available and restroom facilities for customers.
Is the Taco Bell in Florence family-friendly and accommodating to children?
Yes, this Taco Bell welcomes families and children, providing a friendly dining environment.
What nearby places can I visit before or after dining at this Taco Bell?
Before or after your meal, you can visit nearby places like Pilot Travel Center for fuel and convenience items, Cinnabon for baked goods and coffee, and Subway for variety in dining options.
Are there nearby accommodations close to Taco Bell for travelers?
Yes, nearby hotels include Guesthouse Inn, La Quinta Inn & Suites Florence, Hampton Inn & Suites Florence-North-I-95, Sleep Inn Florence North, and Shoneys Inn - Florence.
Are there other dining options around Taco Bell at 2015 W Lucas St?
Yes, there are several dining options nearby such as Fatz Cafe, Fatz Southern Kitchen, Dickey's Barbecue Pit, Bojangles' Famous Chicken 'n Biscuits, and Arby's.
Brand Certified Facts from Taco Bell
Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: