Subway

4.3
327 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Florence Subway® Restaurant at 2724 W Palmetto St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2724 W Palmetto St, Florence, SC
29501, United States

Hours

Reviews

4.3
327 reviews
5 stars
198
4 stars
75
3 stars
25
2 stars
9
1 star
20

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the cleanliness of the store and its facilities.

Service Quality

Feedback highlighted both positive and negative experiences with staff, noting friendly service but also instances of rudeness and poor customer interaction.

Food Freshness

Many reviews emphasized the freshness of the food, particularly the ingredients used in sandwiches, although there were complaints about specific items being spoiled.

Order Accuracy

Several customers reported issues with incorrect orders and difficulties in reaching the store by phone, indicating a need for improvement in order management.

Overall Experience

While many customers expressed satisfaction with their meals and the service, there were notable complaints about inconsistency in service and food quality.
  • CF
    Chesna Ford
    Dec 19, 2025
    5.0
    This is the most professional as well as the cleanest Subway I have EVER seen!!! Great service, fresh food!!! The other Subway Establishments in this town are HORRIBLE, unprofessional, and RUDE!!! The other Subway establishments in this area should go to this Subway to learn about customer service and proper food preparation.
  • SM
    Shalissa Moses
    Sep 2, 2025
    1.0
    This store location never seems to answer. The phone is always busy. I have mistakenly left my pocketbook in there after, ordering my food and my food was not made the way I had wanted it to when I tried to call back to see if my pocketbook was still at the train station. The phone line has been off for over an hour mind you there was nobody but myself and another customer when I left from there, so why is the phone off line!
  • RM
    Ronnie McKnight
    Aug 28, 2025
    5.0
    Went there and enjoyed lunch with my brother n law. Clean place. Friendly service. Fresh subs.
  • JH
    JUDY HARE
    Aug 23, 2025
    1.0
    Lettuce is brown and when questioned, person raked off sandwich and threw it back in container, meanwhile mixing in with other vegetables. Got attitude when I addressed issue! Stopped doing business with this location for almost 2 years. Lost my business again. Too expensive to pay for rotten food and poor service! Many better locations.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Madison Plaza in Florence?

Subway at Madison Plaza is open every day from 8:00 AM to 9:00 PM.

Does Subway at 2724 W Palmetto St offer delivery services?

Yes, this Subway location offers delivery services for your convenience.