Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Florence Subway® Restaurant at 2724 W Palmetto St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.3
327 reviews
5 stars
198
4 stars
75
3 stars
25
2 stars
9
1 star
20
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers consistently praised the cleanliness of the store and its facilities.
Service Quality
Feedback highlighted both positive and negative experiences with staff, noting friendly service but also instances of rudeness and poor customer interaction.
Food Freshness
Many reviews emphasized the freshness of the food, particularly the ingredients used in sandwiches, although there were complaints about specific items being spoiled.
Order Accuracy
Several customers reported issues with incorrect orders and difficulties in reaching the store by phone, indicating a need for improvement in order management.
Overall Experience
While many customers expressed satisfaction with their meals and the service, there were notable complaints about inconsistency in service and food quality.
- CFChesna FordDec 19, 20255.0This is the most professional as well as the cleanest Subway I have EVER seen!!! Great service, fresh food!!! The other Subway Establishments in this town are HORRIBLE, unprofessional, and RUDE!!! The other Subway establishments in this area should go to this Subway to learn about customer service and proper food preparation.
- SMShalissa MosesSep 2, 20251.0This store location never seems to answer. The phone is always busy. I have mistakenly left my pocketbook in there after, ordering my food and my food was not made the way I had wanted it to when I tried to call back to see if my pocketbook was still at the train station. The phone line has been off for over an hour mind you there was nobody but myself and another customer when I left from there, so why is the phone off line!
- RMRonnie McKnightAug 28, 20255.0Went there and enjoyed lunch with my brother n law. Clean place. Friendly service. Fresh subs.
- JHJUDY HAREAug 23, 20251.0Lettuce is brown and when questioned, person raked off sandwich and threw it back in container, meanwhile mixing in with other vegetables. Got attitude when I addressed issue! Stopped doing business with this location for almost 2 years. Lost my business again. Too expensive to pay for rotten food and poor service! Many better locations.
Frequently Asked Questions About Subway
What are the operating hours of Subway at Madison Plaza in Florence?
Subway at Madison Plaza is open every day from 8:00 AM to 9:00 PM.
Does Subway at 2724 W Palmetto St offer delivery services?
Yes, this Subway location offers delivery services for your convenience.
Can I order Subway online or via an app?
Yes, you can quickly and easily order your meal through the Subway app or their online platform.
Does Subway at Madison Plaza serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner to satisfy your appetite at any time.
Is there an option for curbside pickup at the Subway in Florence?
Yes, Subway offers convenient curbside pickup along with dine-in and delivery options.
Does this Subway restaurant provide catering services?
Yes, they offer catering services to help with your special events or gatherings.
What is the address and contact number of the Subway at Madison Plaza?
The Subway is located at 2724 W Palmetto St, Suite 1, Florence, SC 29501, and can be reached at +1 843-629-9984.
Are there any nearby healthcare facilities if I need medical services after visiting Subway?
Yes, nearby healthcare facilities include JJP In-Home Care Agency, CORA Physical Therapy, Revived Medical Lab, and Carolina Sleep Diagnostics, which are all close to the Subway location.
What beauty and spa services are available near Subway at Madison Plaza?
Customers can visit nearby beauty and spa locations such as Amani Adore Cryo Spa, House of Transformations Salon, Beautology Esthetics, Beauty Palace International Salon, and Cielo Nails & Spa for relaxation and beauty treatments.
Which educational institutions are near Subway in Florence that customers might want to visit?
Nearby educational institutions include Limestone College, Bright Future Learning, Cielo Beauty Academy Inc, and Revived Medical Training Academy.