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Sonic Drive-In

4.0
(1539 reviews)

Business Details

2421 West Palmetto Street, Florence, SC
29501, United States
(843) 413-0140

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Florence, SC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2421 West Palmetto Street for the ultimate SONIC experience!

Location

Sonic Drive-In
2421 West Palmetto Street, Florence, SC
29501, United States

Hours

Reviews

4.0
1,539 reviews
5 stars
754
4 stars
372
3 stars
186
2 stars
84
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and poor management, leading to frustration.

Food Quality

While some enjoyed the food, there were numerous complaints about cold items, incorrect orders, and inconsistent quality.

Staff Friendliness

Several reviews highlighted friendly staff, particularly mentioning individual employees who provided excellent service.

Cleanliness and Environment

The establishment was noted for being clean, but some customers experienced unpleasant odors in the drive-thru area.
  • RW
    Re Walls
    Feb 17, 2026
    2.0
    People nice but food sucks
  • KD
    Kai Danger
    Feb 16, 2026
    1.0
    I ordered ahead and still waited 25 min for two sprites with strawberry.
  • CY
    christa young
    Feb 15, 2026
    4.0
    food is always really good and 99% of the time everyone is so friendly. service is slow but i don't mind if the food is nice and hot. but went yesterday, i asked one question and person taking my order immediately was pissed i guess? i don't usually complain when workers aren't chipper because it's not my place to care but why are you acting genuinely MAD because i wanted to know if the happy hour prices automatically apply (which i only asked because ive come at happy hour before and it WASNT automatically applied). then i couldn't even get out "can i get a large strawberry slushie" out before she interrupted me and said "slushie machine's down". fair! the attitude was just WEIRD.
  • TB
    Terry Bailey
    Feb 14, 2026
    5.0
    Sonic dogs & burgers are as good as you'll get anyplace.
  • AB
    Adyson Batton
    Feb 7, 2026
    1.0
    They got my order wrong twice & this “worker” Makayla tried flirting with my husband & give him her phone number . THIS IS BEYOND WILD !!

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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