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Pizza Hut

3.6
(390 reviews)

Business Details

3932 E Palmetto St, Florence, SC
29506, United States
(843) 679-2489

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3932 E Palmetto St in Florence, SC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
3932 E Palmetto St, Florence, SC
29506, United States

Hours

Reviews

3.6
390 reviews
5 stars
187
4 stars
53
3 stars
29
2 stars
36
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising the pizza while others complained about cold, burnt, or improperly made items.

Customer Service

Service quality varied significantly; some customers highlighted friendly and helpful staff, while others experienced poor service and long wait times.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the bathrooms.

Delivery Issues

Many customers faced problems with delivery, including late arrivals, missing orders, and difficulty reaching the restaurant by phone.
  • AM
    Amber Mcinnis
    Feb 21, 2026
    1.0
    My food was RAW not undercooked..raw!
  • AB
    Audra Barber
    Feb 3, 2026
    1.0
    Ordered 2 New Yorkers and 3 personal pan pizzas. The New Yorkers were so hard near the crust it was like trying to eat a bone. The personal pan pizzas were fine but the New Yorkers were garbage. Six slices of pizza you CAN’T fold
  • AJ
    A J
    Dec 12, 2025
    1.0
    I ordered at 10AM and order hasn't budged past preparing at 2PM (now). I've tried calling and keep getting the run-around when it comes to talking to anyone. The operators can't escalate or help you past transferring you back to this Pizza Hut's number, which will hang up on you immediately or after some advertisements.
  • AL
    Aimee Lydia
    Nov 24, 2025
    1.0
    Jamie the manager is horrible and the server I had I don't remember her name she was a thicker dark skinned woman but she gave poor service and the food is to be desired. The only food that was good was the cinnamon sticks! Pizza Hut has gotten bad these days ! Stay away!
  • LT
    Lynn Tyler
    Nov 21, 2025
    1.0
    Part of my order was a single chicken alfredo..get home and it is pepperoni and sausage. No one will answer the phone there. even when the national call center transferred me to them.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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