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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Florence is here with warmth and welcome. Panera Bread. Food as it should be.
While some customers enjoyed the food, many reported issues with freshness, incorrect orders, and poor preparation.
Cleanliness
Numerous reviews highlighted the restaurant's dirty environment, including unclean tables and bathrooms.
Service Issues
Customers frequently experienced slow service, incorrect orders, and unhelpful staff, leading to frustration.
Availability
Many patrons noted that the restaurant was often out of key menu items, impacting their dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and staff, indicating that there are good experiences to be had.
DV
Daniel Volkovich
1 day ago
1.0
Employees do not appear interested in serving customers.
GA
Guy Astree
1 day ago
5.0
Very nice staff there and the service is pretty quick and the food good
MH
Martha Hall
Nov 14, 2025
5.0
Friendly, fast service, tasty nutritious salads, soft, fresh baked French baguettes, clean well maintained indoor and outdoor seating! Great place to stop for a meal! Family and pet friendly!
SW
Sonja Warner
Nov 8, 2025
1.0
Well, I asked for 2 Loaves of sourdough bread. After paying the cashier looked at me and I had to remind her that I paid for bread. She had to get an "adult" to use the bread slicer (totally understand). Once sliced, the "adult" cuts off both ends, leaving them on the counter. After slicing and packaging both Loaves, I asked about the ends and she was surprised I wanted them (I did pay for the whole loaf and love the ends). I guess South Carolinians don't eat bread ends? As a service industry, wouldn't it be better to let the customer decide whether or not they want the food they paid for?
The food was great, front service not so much. Very disappointing and annoying.
SK
Susie Kim
Nov 6, 2025
1.0
I am traveling with family on I95, we decided to stop for lunch here at this Florence Panera bread. This is the dirtiest Panera I’ve visited. Dirty dishes stacked high, none of the appliances such as the bagel slicer looks like it has been wiped down for a long time now. There are dirty table tops, and even an employee sleep in one of the booths. The kitchen floors are dirty too. This is a sad Panera bread to stop by, especially because Panera’s standards are high and the food they deliver is always good. It just seems like management at this location needs to step up taking care of housekeeping tasks.
Does Panera Bread in Florence accept reservations?
No, Panera Bread in Florence does not accept reservations.
What are the operating hours for Panera Bread in Florence?
Panera Bread in Florence is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order Panera Bread's food online or via an app?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
Does Panera Bread have a drive-thru service?
Yes, Panera Bread in Florence has a drive-thru service for your convenience.
What types of meals are served at Panera Bread Florence?
They serve breakfast, brunch, lunch, and dinner.
Is Panera Bread suitable for families and does it have Wi-Fi?
Yes, Panera Bread welcomes families and provides complimentary Wi-Fi, making it suitable for working on a laptop as well.
Which nearby places can I visit around Panera Bread in Florence?
Nearby you can find The Florence Rail Trail for hiking and exploring nature, as well as Red Lobster for seafood dining.
Are there transportation or automotive services near Panera Bread Florence that might be helpful?
Yes, Discount Tire and AutoZone Auto Parts are nearby for tire and automotive needs, and Valvoline Instant Oil Change offers automotive repair services.
What retail and shopping options are close to Panera Bread Florence?
Nearby retail options include Badcock Home Furniture &more, Conn's HomePlus, DICK'S Sporting Goods, and Academy Sports + Outdoors for a variety of shopping needs.