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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.3
(1191 reviews)

Business Details

100 Woody Jones Blvd, Florence, SC
29501, United States
(843) 629-8511

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Florence is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
100 Woody Jones Blvd, Florence, SC
29501, United States

Hours

Reviews

3.3
1,191 reviews
5 stars
439
4 stars
193
3 stars
140
2 stars
117
1 star
302

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, bathrooms, and overall unsanitary conditions.

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, indicating significant service problems.

Food Quality

Many patrons expressed disappointment with the food quality, citing cold meals, missing ingredients, and overall dissatisfaction with their orders.

Management Concerns

Several reviews pointed to poor management practices, including staff confusion, lack of communication, and inadequate training.
  • SH
    Steven Hood
    Feb 23, 2026
    3.0
    I had an online order. Instead of chicken salad sandwich, I got a sandwich with lettuce, tomato, and bread. I dont know how they messed that up so bad.
  • LM
    Leola MOSES
    Jan 13, 2026
    5.0
    Out and about decided to stop here, never been before but it was great we'll try it again
  • JM
    Jean Barclay Mastrangelo
    Jan 3, 2026
    2.0
    As someone who has the Sips club and go to Panera a lot. This place was not on par with the rest of them. Ordered two breakfast sandwiches with bacon only to have them question if there was any bacon made. Really. A hour after opening and you dont have any bacon made.
  • MM
    Mariya
    Dec 28, 2025
    1.0
    This location was absolutely disgusting. Fingerprints all over the front door, filthy floors, dirty tables, overflowing trash cans, and bathrooms that clearly hadn’t been cleaned in a while. On top of that, there was no hot water for tea, which is basic for a place like this. The food matched the environment: the grilled cheese was barely grilled, and the mac and cheese was cold. Completely unacceptable. Do not go here unless you are truly starving and have no other option. Management is clearly failing—if this were my store, I’d fire the manager without hesitation.
  • AM
    Ana Madrid
    Dec 28, 2025
    1.0
    Rapid Pick up order was due at 12:30, waited 25 minutes in store, still no order even being prepared. Come to find out they are out of lettuce. We agree to have our salads made with arugula. Another 15 mins go by still no salad. We asked they said they also ran out of it, yet they didn’t bother to inform us. I placed the order 50 minutes before even getting to the restaurant, put a pick up time so it’d be quick since I was traveling. I understand a short delay but losing 40 minutes is insane. Time was totally wasted, no communication from the staff, no problem solving skills to at least communicate, offer an alternative or plain and simple cancel orders if they don’t have the main ingredient in that meal. We ended up having to cancel the order after losing 40 mins. If you are in a rush, DO NOT come here. It sucks it is one of the places with “healthier” options on the road, but not worth the poor communication.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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