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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Florence is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported that the restaurant was dirty, with filthy floors, dirty tables, and unsanitary bathrooms.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Customers expressed dissatisfaction with the food quality, mentioning cold or improperly prepared items and missing ingredients.
Management Concerns
Several reviews pointed to poor management practices, including lack of communication and inadequate staffing.
JM
Jean Barclay Mastrangelo
Jan 3, 2026
2.0
As someone who has the Sips club and go to Panera a lot. This place was not on par with the rest of them. Ordered two breakfast sandwiches with bacon only to have them question if there was any bacon made. Really. A hour after opening and you dont have any bacon made.
MM
Mariya
Dec 28, 2025
1.0
This location was absolutely disgusting. Fingerprints all over the front door, filthy floors, dirty tables, overflowing trash cans, and bathrooms that clearly hadn’t been cleaned in a while. On top of that, there was no hot water for tea, which is basic for a place like this.
The food matched the environment: the grilled cheese was barely grilled, and the mac and cheese was cold. Completely unacceptable.
Do not go here unless you are truly starving and have no other option. Management is clearly failing—if this were my store, I’d fire the manager without hesitation.
KK
Krishna Komanduri
Dec 28, 2025
1.0
Food was the usual panera fare but we had to wait 40 mins from the time to order to receiving our food. Either the staff needs to be trained for longer before putting them into the line or additional staff needs to be added. 40 mins for the food arrive is too long especially as most of the patrons were likely traveling through the city on their road trips.
AM
Ana Madrid
Dec 28, 2025
1.0
Rapid Pick up order was due at 12:30, waited 25 minutes in store, still no order even being prepared. Come to find out they are out of lettuce. We agree to have our salads made with arugula. Another 15 mins go by still no salad. We asked they said they also ran out of it, yet they didn’t bother to inform us. I placed the order 50 minutes before even getting to the restaurant, put a pick up time so it’d be quick since I was traveling. I understand a short delay but losing 40 minutes is insane.
Time was totally wasted, no communication from the staff, no problem solving skills to at least communicate, offer an alternative or plain and simple cancel orders if they don’t have the main ingredient in that meal.
We ended up having to cancel the order after losing 40 mins.
If you are in a rush, DO NOT come here. It sucks it is one of the places with “healthier” options on the road, but not worth the poor communication.
JJ
Jessica
Dec 28, 2025
1.0
Went there today and a young African American man that works there that had on a black hoodie with a pink graphic on the front and black hat turned to the back came in and went to the back smelled just like marijuana which was very disgusting working around food. Upon pulling up and parking beside a white Camaro he was getting out, the smell of marijuana blew out of the car which gave my elderly mother a headache. We won’t be back.
Does Panera Bread in Florence accept reservations?
No, Panera Bread in Florence does not accept reservations.
What are the operating hours for Panera Bread in Florence?
Panera Bread in Florence is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread offer delivery and what are the delivery hours?
Yes, Panera Bread offers delivery from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.
Can I order Panera Bread's food online or via an app?
Yes, you can order online via their website or through the Panera Bread app available on the Apple App Store.
Does Panera Bread have a drive-thru service?
Yes, Panera Bread in Florence has a drive-thru service for your convenience.
What types of meals are served at Panera Bread Florence?
They serve breakfast, brunch, lunch, and dinner.
Is Panera Bread suitable for families and does it have Wi-Fi?
Yes, Panera Bread welcomes families and provides complimentary Wi-Fi, making it suitable for working on a laptop as well.
Which nearby places can I visit around Panera Bread in Florence?
Nearby you can find The Florence Rail Trail for hiking and exploring nature, as well as Red Lobster for seafood dining.
Are there transportation or automotive services near Panera Bread Florence that might be helpful?
Yes, Discount Tire and AutoZone Auto Parts are nearby for tire and automotive needs, and Valvoline Instant Oil Change offers automotive repair services.
What retail and shopping options are close to Panera Bread Florence?
Nearby retail options include Badcock Home Furniture &more, Conn's HomePlus, DICK'S Sporting Goods, and Academy Sports + Outdoors for a variety of shopping needs.