Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Florence on the intersection of I-20B and Dunbarton Drive in front of Magnolia Mall.
Customer service experiences varied widely, with some praising attentive and friendly staff, while others reported poor service and long wait times.
Food Quality
Food quality was inconsistent; while some customers enjoyed their meals, others complained about overcooked or poorly prepared dishes.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining areas.
Value for Money
Customers expressed mixed feelings about the value for money, with some finding meals to be a good deal, while others felt portions were small or not worth the price.
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Alyssa DeNoon
3 days ago
5.0
I absolutely love the waitress we have taylor and I always feel so bad because I am very difficult with my black pepper allergy but I swear she is the best waitress, they definitely need the chefs to revisit cross contamination practices but I am very thankful for the manager and waitress. I definitely should've used my epipen but being pregnant and 2 months away i am scared to use it and go to the hospital so ill take my throat burning (thankfully didnt close up *update did end up swelling over night and very painful now 7am I am going to the dr. Just to get checked. They informed me that I should have definitely used it that the risk of use outweighs the risk of my reaction*) with knowing the chef got chewed out for using seasoned stake tongs to grab my lobster (shouldnt use beef tongs for seafood or for chicken or pork should use different tongs for each category could definitely harm people) thinking wiping it off was good enough. I know my allergy is rare and taylor and the manager always do so amazing to take care of us so I havent been visiting as much due to the possibility of this happening but I will definitely come back but probably after Im clear from pregnancy.
JA
James Anderson
4 days ago
2.0
My waiter was good. My sweet potato was burnt (picture) brought out another one and it was burnt. Triple trio was cold and onion bloom was burnt (probably need to change the grease) the manager's excuse was that they were "short staffed". That should never be an excuse for burnt food! Short staffed usually means longer wait time. Horrible!!!
MJ
Madison Jacobs
Feb 14, 2026
5.0
Had a great dinner! The steaks were cooked perfectly, the Bloomin’ Onion was delicious, and everything came out hot and fresh.
Taylor was an amazing server friendly, attentive, and on top of everything. Paul, the manager, was also welcoming and professional.
We’ll definitely be back!
CC
Caylee
Feb 14, 2026
5.0
We visited Outback today and had an amazing experience. Taylor and Paul were great! Taylor is so good at what she does. So friendly, quick & on top of things the entire time. We will be back to this location for sure.
LK
Laura Klein
Feb 6, 2026
1.0
Horrible service had to wait an hour to be seated. Then after ordering we ended up waiting almost an 1hr and 45mins and still was never brought our food. The people who came in and sat down after us had gotten there food before us. We got in touch with the manager Haley and told them to just pack up our food to go and that we wanted our money back since we already paid. Word of advice do not pay for your food before hand! Were missing food items, food is cold like its been sitting and they told us it could take 3 business days before getting our money back! Not to mention that it was my mom's birthday and the waiter was aware of it. I will not be eating here ever again and I will be letting everyone who asks about the service here how badly your service was!
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours for Outback Steakhouse in Florence?
Outback Steakhouse in Florence is open from 11:00 AM to 10:00 PM Monday through Thursday, 11:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 9:30 PM on Sunday.
Does Outback Steakhouse offer happy hour specials?
Yes, happy hour is available daily from 4:00 PM to 6:00 PM at the Florence location.
Do you offer delivery and pickup options for orders?
Yes, Outback Steakhouse offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
What payment methods are accepted at Outback Steakhouse Florence?
The accepted payment options include American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Where is Outback Steakhouse located in Florence?
Outback Steakhouse is located at 110 Dunbarton Drive, Florence, SC, 29501, in front of Magnolia Mall at the intersection of I-20B and Dunbarton Drive.
Is Outback Steakhouse suitable for families and accessible seating?
Yes, the restaurant welcomes families, has wheelchair accessible seating and parking, and offers high chairs for children.
Are gluten-free options available on the menu?
Yes, there are several gluten-free menu items available. You can view them here: https://www.outback.com/nutrition/gluten-free
What nearby restaurants can I visit before or after dining at Outback Steakhouse?
Nearby dining options include Mellow Mushroom for pizza, Percy & Willies steakhouse, Chili's Grill & Bar, Olive Garden Italian Restaurant, and LongHorn Steakhouse.
What nearby places can help me find Outback Steakhouse in Florence?
Outback Steakhouse is located near Magnolia Mall and CVS Pharmacy, which can help you identify the area. It’s also close to hotels like Fairfield Inn Florence and Days Inn by Wyndham Florence Near Civic Center.
What can I do nearby after visiting Outback Steakhouse?
You can visit nearby entertainment and shopping venues like Barnes & Noble café for coffee and books, or enjoy ice cream at Bruster's Real Ice Cream.
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