Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,325 reviews
5 stars
483
4 stars
268
3 stars
213
2 stars
109
1 star
252
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently slow service, with many customers waiting over 20 minutes for their orders, often receiving incorrect or incomplete items.
Staff Attitude
Several customers reported rude and unprofessional behavior from staff, including dismissive attitudes and lack of urgency in addressing customer needs.
Food Quality
Many reviews mentioned cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory meal presentation.
Cleanliness
Customers frequently noted unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
Management Issues
There were multiple mentions of poor management and lack of organization, leading to confusion among staff and dissatisfaction among customers.
- BHBaxley Howe2 days ago5.0Clean, fast and friendly!! It doesn’t get much friendlier or helpful than the Manger Donald. 40 dollar order and it was out under 3 minutes. Donald was a super nice dude, I appreciate you! I hope corporate sees this, reach out to your team and let them know they’re appreciated!
- SMsharon mclellanNov 9, 20251.0This is ridiculous couldn't order on the kiosk went and ordered it food waited over 15 minutes to get my food for them to make it wrong my husband went back to tell them they forgot my pickles and onions waiting another 15 minutes and All they needed to do is put some pickles and onions in a cup omg 😳 this is ridiculous no sorry or anything they should have given us a discount or something my husband is still waiting for my food omg either hire people who can make a sandwich I mean it's not rocket science
- GSGreek SaladNov 2, 20251.0Breakfast burrito (tortilla shell) was hard and cold. Hamburgers were Lukewarm. Morning, noon or night, the food is basically mediocre (if that).
- PBPhilip BarkerOct 21, 20251.0Slow service, nasty attitudes,all the sodas were flat,they were out of sweet tea didn't want to give me sauces then when they did they were all sticky and covered in busted sauce the big macs were both covered in Mac sauce on the outside and neither big Mac had the monopoly things on them and they had a customer in front of me demanding a refund cause of how slow and rude they were
- LFLacey FlingOct 17, 20251.0I waited in line for more than 30 mins waiting on my food. The manager that's on duty tonight got a very, very nasty attitude. She don't know how to talk to the customers or the crew that's in there with her tonight. You can literally hear them in the building fussing. I really feel bad for anyone who has to encounter her or have to work with her.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Florence, SC?
McDonald's in Florence, SC is open daily from 5:00 AM to 2:00 AM, with extended drive-thru hours until 2:00 AM on most days and 24 hours on Friday and Saturday drive-thru.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's in Florence, SC offers drive-thru service with hours from 5:00 AM to 2:00 AM on most days, and 24 hours on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, delivery is available daily from 5:00 AM to midnight. Curbside pickup service is also offered.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at this McDonald's in Florence, SC.
Where is this McDonald's located?
The McDonald's is located at 4735 E Palmetto Street, Florence, SC 29506, USA.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Blimpie (fast food restaurant) and Hunt Brothers Pizza.
What nearby gas stations can I find close to McDonald's?
Nearby gas stations include BP, which also offers a convenience store and auto detailing, and Shell gas station.
What educational institutions are close to McDonald's in Florence?
Nearby educational institutions include Wallace-Gregg Elementary School, Francis Marion University, and related campus buildings like the Cauthen Educational Media Center and Department of Political Science and Geography at Francis Marion University.
Are there recreational or sports facilities near this McDonald's?
Yes, nearby recreational and sports facilities include FMU Cormell Field, Francis Marion Athletic Complex, Sparrow Stadium, Hartzler Field at Francis Marion University, and Griffin Athletic Complex.