Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,334 reviews
5 stars
484
4 stars
270
3 stars
215
2 stars
109
1 star
256
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
Several customers complained about cold, poorly prepared food, including hard or burnt items.
Staff Attitude
Numerous reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and restrooms noted by multiple customers.
- JCJacob Coburn3 days ago1.0I don’t what’s going on with the McDonald’s near Francis Marion University but having customers to drive up to the window to take orders and for a manager who is a black bald man wearing glasses his employee so loud where I can hear it through the window and over my music that is not cool and this isn’t the first time had issues with this McDonald’s in the past where they’re not paying attention to orders and getting them wrong.
- JPJohn PeoplesJan 1, 20261.0The level of incompetence is astounding and would be laughable if it wasn’t so sad. Simple order. Double cheeseburger meal, with only pickles on the burger. Coke to drink. 4 piece nuggets with barbecue sauce. They literally, LITERALLY didn’t get a single thing right. I got a McDouble with everything on it, not a double cheese only pickle. A small fry in the white paper holder, not a medium in the red cardboard. A Dr. Pepper, not a Coke. A 6 piece nugget, not a 4. Ranch, not barbecue. No napkins to top it all off. How do you go 0 for 6!? Come on guys.
- MPMichael PostDec 29, 20251.0Never has things together and always have a 20+ min wait.
- MPMarissa powersDec 4, 20255.0Food was hot and fresh and served to the table with me and my son !! Which was very helpful as he can’t walk at the moment so gave some relief !!!! My son gave it a thumbs up 👍🏼
- JWJames WoodDec 3, 20251.0This location needs to close until they can hire and train competent employees. I know that the customer isn't always right anymore, but if a customer tells you that you forgot something from your order you should not argue with the customer because repeat business is better than no business.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Florence, SC?
McDonald's in Florence, SC is open daily from 5:00 AM to 2:00 AM, with extended drive-thru hours until 2:00 AM on most days and 24 hours on Friday and Saturday drive-thru.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's in Florence, SC offers drive-thru service with hours from 5:00 AM to 2:00 AM on most days, and 24 hours on Fridays and Saturdays.
Can I order McDonald's for delivery or curbside pickup at this location?
Yes, delivery is available daily from 5:00 AM to midnight. Curbside pickup service is also offered.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is WiFi available at this McDonald's location?
Yes, WiFi service is available at this McDonald's in Florence, SC.
Where is this McDonald's located?
The McDonald's is located at 4735 E Palmetto Street, Florence, SC 29506, USA.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Blimpie (fast food restaurant) and Hunt Brothers Pizza.
What nearby gas stations can I find close to McDonald's?
Nearby gas stations include BP, which also offers a convenience store and auto detailing, and Shell gas station.
What educational institutions are close to McDonald's in Florence?
Nearby educational institutions include Wallace-Gregg Elementary School, Francis Marion University, and related campus buildings like the Cauthen Educational Media Center and Department of Political Science and Geography at Francis Marion University.
Are there recreational or sports facilities near this McDonald's?
Yes, nearby recreational and sports facilities include FMU Cormell Field, Francis Marion Athletic Complex, Sparrow Stadium, Hartzler Field at Francis Marion University, and Griffin Athletic Complex.