McDonald's

3.3
2257 reviews
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Business Details

2961 Williston Rd, Florence, SC
29506, United States
(843) 679-3365
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2961 Williston Rd, Florence, SC
29506, United States

Hours

Reviews

3.3
2,257 reviews
5 stars
715
4 stars
438
3 stars
379
2 stars
200
1 star
525

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Food Quality

Numerous reviews mentioned cold, incorrect, or poorly prepared food, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with unclean bathrooms and messy dining areas.

Staff Behavior

While some customers noted friendly staff, many others reported rude or unhelpful service, particularly from management.

Management Issues

Several reviews highlighted poor management practices, including disorganization and lack of staff training.
  • DG
    Dan G
    3 days ago
    1.0
    Kiosk didnt work. Stood at the counter for 10 minutes. Left and went to Waffle House where I got great food and service.
  • MB
    Megan Butler
    Nov 16, 2025
    1.0
    Drive thru wasn’t busy at all. Husband is type 1 diabetic. He cannot have regular drink like most people. Before ordering the lady speaking seemed to be having a rough day which is fine but don’t take it out on your customers. She was very roof when telling us to continue with our order. Got to first window lady there was very nice. Second window gave us food. Then our 3 drinks. She didn’t even tell us which ones were which and they weren’t marked. She wouldn’t even come to the window. Husband went inside and the lady wouldn’t even come to the counter even after she saw him at the counter. He had to dump every drink out and fill them back up just to prevent himself from going to the hospital.
  • DT
    danny taylor
    Nov 15, 2025
    5.0
    It's what you would expect out of McDonald's
  • NN
    Niya
    Nov 5, 2025
    1.0
    I was standing there for my breakfast and no one came to take it. They walked right by and did not take my order. Then I proceeded to use the touchscreen and it froze on me.
  • SS
    sbriggs_5.9
    Oct 11, 2025
    1.0
    If you are traveling through and need a quick stop for fast food DO NOT even bother going to this McDonald’s, I was traveling through to Florida and had to stop for food for my kids to keep them happy on the road and it turned into a 45 minute set back in my travels waiting in line then after paying being told to pull up in line to wait for my food, which is fine but then it turned into about 5 vehicles all waiting for food …I ended up having to get out of my vehicle and go inside and ask what was going on and then was ignored until one lady took my receipt and ran off eventually getting my food , as I was still waiting multiple customers were having similar complaints and everyone inside seemed frustrated, very poor management …McDonald’s corporate should spend some time and fix this shameful establishment of a so called McDonalds id expect this behavior from Burger King
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-thru hours for this McDonald's?

The drive-thru is open daily from 5:00 AM to midnight.