McDonald's

3.3
2273 reviews
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Business Details

2961 Williston Rd, Florence, SC
29506, United States
(843) 679-3365
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2961 Williston Rd, Florence, SC
29506, United States

Hours

Reviews

3.3
2,273 reviews
5 stars
720
4 stars
439
3 stars
381
2 stars
201
1 star
532

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders and experiencing significant delays.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, overflowing trash, and sticky floors, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food being served, leading to frustration.

Staff Attitude

While some reviews mentioned friendly staff, a significant number of customers reported rude behavior and poor customer service from employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, poorly prepared, or incorrect food.
  • BR
    brittani ratliff
    Jan 2, 2026
    1.0
    Came through 35 minutes before closing. Closing manager was on his phone ignoring the drive through, after going back and forth from window to window, a girl who ended up taking our order had an attitude. Mind you we had to order from the pick up window because they were trying to avoid customers. They Messed up our order & wouldn’t come back to the window after we sat there for 5 minutes. Forgot our sweet tea, buffalo sauce and ketchup on my sons cheeseburgers.
  • PM
    pj martin
    Dec 26, 2025
    1.0
    This was the nastiest McDonald I have ever stopped at. The service was slow, the trash was over flowing, the bathroom was just filthy.
  • HB
    Heather Bruce
    Dec 21, 2025
    2.0
    Fresh food but all of our burgers were absolutely destroyed. It looked like someone sat on them. Our happy meal order was wrong. We weren’t given our drinks or any sauce.
  • AS
    angelo stornello
    Dec 16, 2025
    1.0
    Tried to eat here placed my order at the kiosk it made me pay at the counter, every employee looked at me then ignored me repeatedly until I finally gave up and left
  • JP
    jaden pittman
    Dec 9, 2025
    1.0
    Stupid just stupid people I know not to expect much but they served me a burger and did not put burger meat on the burger, honestly never in my life thought this could happen
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to midnight.

What are the drive-thru hours for this McDonald's?

The drive-thru is open daily from 5:00 AM to midnight.