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McDonald's

3.3
(2282 reviews)

Business Details

2961 Williston Rd, Florence, SC
29506, United States
(843) 679-3365
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2961 Williston Rd, Florence, SC
29506, United States

Hours

Reviews

3.3
2,282 reviews
5 stars
728
4 stars
439
3 stars
381
2 stars
200
1 star
534

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders and experiencing incorrect or incomplete orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions, including dirty bathrooms, overflowing trash, and unclean dining areas.

Food Quality

Several customers complained about cold, poorly prepared food, with some stating that their orders were incorrect or unsatisfactory.

Staff Attitude

While some staff were noted as friendly, many reviews mentioned rude or unhelpful employees, contributing to a negative customer experience.
  • JU
    Jacob Underwood
    3 days ago
    1.0
    This place is garbage every time we pass through. No salt on the fries, but the fun part is my dqp had a bottom bun hard as a rock. And they forgot the straws, to no surprise. These people are just the worst. No receipt, couldn't hear a word we were saying through the speaker, which makes sense considering the state of the place. No new training needed, just avoid this place completely if possible only use in emergencies.
  • BS
    Brandon Schafer
    Feb 20, 2026
    1.0
    Simply hate that this McDonald’s is close to my house and my son loves McDonald’s. They are terrible service is slower than any one in the country never EVER put condiments in the bag even when they tell you they did. Order is never correct!!! SLACK
  • VH
    Vicky Harris
    Feb 11, 2026
    5.0
    Very good food
  • GC
    Glen Chaddock
    Feb 6, 2026
    5.0
    The young lady that brought out our order had a great attitude. She wasn’t upset that she was serving customers. I can’t tell you how many times now days servers have the nastiest attitudes. She served with style and grace.
  • FB
    faith best
    Jan 17, 2026
    1.0
    Burgers put together sloppy forgot a sandwich forgot cups first time then no sweet tea out for public extra messy mustard without asking for it the fries went burnt. Will not go here again. Night shift is bad.

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