McDonald's

3.4
1759 reviews
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Business Details

2016 W Palmetto, Florence, SC
29501, United States
(843) 669-4012
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2016 W Palmetto, Florence, SC
29501, United States

Hours

Reviews

3.4
1,759 reviews
5 stars
597
4 stars
378
3 stars
275
2 stars
159
1 star
350

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unacknowledged orders, and poor customer service, with many expressing frustration over the lack of staff attention.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, overcooked, or incorrect orders.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Management Concerns

Many customers suggested that the location suffers from poor management, citing disorganization and lack of accountability among employees.

Inconsistent Experience

While some patrons had positive experiences with quick service and good food, many others reported significant issues, indicating a lack of consistency in service and food quality.
  • JA
    Jenna Amerson
    1 day ago
    5.0
    McDonald's on 2016 West palmetto Street Florence South Carolina has excellent service at the drive-thru in the mornings, very friendly nice smiling respectful. It was actually mind-blowing and welcoming at the same time. Great breakfast deals through the McDonald's app
  • SM
    sharon mclellan
    Oct 29, 2025
    1.0
    The food was delicious but we ordered on the thing inside we ordered 2 combos they brought my husband's coffee out never brought mine out and said I'll be right back waited over 10 minutes my husband finally went up there and the lady said you only ordered one coffee I was starting to get pissed had to show them my receipt again and she says oh I'm sorry then after waiting 10 minutes no one brought it after my husband goes up there she's like I need to see the receipt I mean I swear this is ridiculous if you can't get a coffee right don't after my husband getting me a sweet tea instead of the coffee the ok lady comes after we are leaving here is your coffee I mean geez get real
  • BW
    Briant Williams
    Oct 11, 2025
    5.0
    COME HERE!!‼️
  • DL
    Deborah Lynn
    Sep 25, 2025
    1.0
    Worst coffee I've ever had at a McDonalds.
  • VG
    Víctor González
    Sep 25, 2025
    1.0
    Second consecutive day that I try to order in the early morning and the workers do not attend, the first day they said they were not accepting card and now that their system is down and always with a bad attitude on the intercom
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2016 W Palmetto in Florence, SC?

McDonald's at 2016 W Palmetto is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the McDonald's at 2016 W Palmetto offers drive-thru service 24/7, open from midnight to 11:59 PM every day.