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McDonald's

3.4
(1736 reviews)

Business Details

2016 W Palmetto, Florence, SC
29501, United States
(843) 669-4012
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2016 W Palmetto, Florence, SC
29501, United States

Hours

Reviews

3.4
1,736 reviews
5 stars
586
4 stars
371
3 stars
271
2 stars
157
1 star
351

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Food Quality

While some customers enjoyed the food, many complained about cold, poorly prepared, or incorrect orders.

Staff Attitude

There were mixed reviews about staff friendliness, with some praising helpful employees while others reported rude or inattentive service.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food preparation areas.
  • KD
    Khloe Dixon
    Feb 10, 2026
    5.0
    Everyone should like McDonald's because they give good service they are nice people and I love their food their chicken nuggets or the best their fries are the best in their birthdays all the best in there make four results make sure you go try them
  • CJ
    Christa Johnson
    Jan 28, 2026
    5.0
    We were visiting from out of town.Great food and clean store! Awesome service. The manager Shrethia did an amazing job of being professional and friendly. I greatly appreciate her service. Give her a raise! Keep up the great service! Thanks for breakfast!!😀😀😀
  • AM
    abby mims
    Jan 12, 2026
    5.0
    The young man and woman at the windows were SO sweet. I’ve never had such good service at a Mcdonald’s.
  • TB
    Thomas Baird
    Dec 26, 2025
    1.0
    Can't seem to keep up with orders 20 mins never got it finally went to get my refund
  • CG
    Cleo Restaurant Bar & Grill
    Dec 22, 2025
    1.0
    really bad service, would you over wait in 15 minutes they never give you complete your stuff I ordered two profit medium they came too small way 10 minutes

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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