Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,779 reviews
5 stars
602
4 stars
382
3 stars
278
2 stars
161
1 star
356
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Customer Service
Feedback indicated a lack of professionalism among staff, with reports of rude behavior and inattentiveness.
Food Quality
While some customers praised the food, many others complained about cold, overcooked, or poorly prepared items.
- TBThomas BairdDec 26, 20251.0Can't seem to keep up with orders 20 mins never got it finally went to get my refund
- CGCleo Restaurant Bar & GrillDec 22, 20251.0really bad service, would you over wait in 15 minutes they never give you complete your stuff I ordered two profit medium they came too small way 10 minutes
- CCCrystal CarterDec 14, 20253.0I could barely hear the person I was ordering from. It’s 10:40 in the evening & I’m trying to order for my daughter who doesn’t eat like normal people. I ordered a #9 PLAIN w/ sweet tea. I got the meal, normally I would check before leaving but me being so tired I left. My daughter goes to check her food and the burgers aren’t plain! I got so upset I screamed cause I knew I had to turn around and go back. I got back went inside waited for 5 mins. Person cans up to me I told them what I needed. They weren’t rude to me at all. They gave me what I asked for and I left. That was the best part about this trip!
- RLRobert LeggeDec 5, 20251.0Apparently this mcdonalds finds it acceptable to ignore customers for 20+ minutes in the name of changing a shift. We were part of a multiple car jam stuck at the drive thru while the entire store completely ignored both lanes for almost half an hour.
- KZKara ZNov 26, 20251.0I ordered a McDouble with bacon and cheese and this is what I see when I get it out of the bag…this is slack!! They need to do better preparing our food!! If I could give a negative 1 star, I would. This is ridiculous.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2016 W Palmetto in Florence, SC?
McDonald's at 2016 W Palmetto is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's at 2016 W Palmetto offers drive-thru service 24/7, open from midnight to 11:59 PM every day.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 5:00 AM to 4:59 AM the next day.
What types of payment does McDonald's at 2016 W Palmetto accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer mobile ordering or any apps for ordering?
Yes, customers can order using the McDonald's App available on both Apple App Store and Google Play Store for mobile ordering and delivery.
What services and amenities are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby restaurants can I visit around McDonald's at 2016 W Palmetto?
Nearby dining options include Palapas Don Jose, Checkers at 2110 W. Palmetto Street, Starfire Grill, Quiznos, Pita Pit, Clean Eatz, McAlister's Deli, Cold Stone Creamery, and Cinnabon.
Are there convenient ATM and banking services near McDonald's for cash withdrawal or banking needs?
Yes, nearby banking services include PNC ATM, Wells Fargo ATM, and other financial services.
What entertainment or event venues are close to McDonald's at 2016 W Palmetto?
The Venue is a nearby event planning location customers can visit before or after their meal at McDonald's.