McDonald's

3.2
722 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1389 Celebration Blvd, Florence, SC
29501, United States

Hours

Reviews

3.2
722 reviews
5 stars
205
4 stars
149
3 stars
129
2 stars
58
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and a lack of management oversight.

Wait Times

Numerous reviews mentioned excessively long wait times for orders, both in-store and drive-thru, often exceeding 20-30 minutes.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food quality, indicating a need for better attention to detail.

Food Quality

While some customers noted that food was fresh and hot, others reported issues with undercooked or stale items, suggesting inconsistency in food preparation.

Cleanliness and Management

Several reviews pointed out cleanliness issues and poor management practices, with calls for better training and oversight of staff.
  • LM
    Lexa Meyer
    Nov 16, 2025
    1.0
    Went there this morning & waiting about 20 minutes to get our food/ drinks just for my sandwich to have hair on it and my hash brown. Service was horrible and the food quality was even worse. Never going back there again.
  • SD
    Stacy DeVaughan
    Nov 9, 2025
    5.0
    Just had a great customer service experience. I got a wrong order and brought it back to store the next day. Treasure took care of the problem with no question asked. She was empathetic and showed concern. I must say this is the best experience that I have had at McDonald’s in a long time…. The food she gave me was fresh and exactly as I ordered it! As I waited for my order the crew that was working today was on it. They were working together to get it done. Very impressed!!!
  • EW
    Ethan Wisnoski
    Nov 3, 2025
    2.0
    Need to close this place, it can’t keep up
  • JH
    Jessy Hicks
    Oct 19, 2025
    5.0
    Good
  • BB
    Ben
    Sep 16, 2025
    1.0
    Useless location Rude, incompetent staff. Lucky if your order is right or you get it hot. Waited 40 min for my order because they forgot it sitting in the back. I get it, you work at McDonald's and your life sucks. Well guess what, everyone's life sucks right now. So do what you get paid to do and leave your miserable attitude at home.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1389 Celebration Blvd, Florence, SC?

McDonald's is open Monday through Thursday and Sunday from 5:00 AM to midnight, and on Friday and Saturday from 5:00 AM to 1:00 AM.

What are the delivery hours for McDonald's at this location?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.