Krispy Kreme

4.5
1835 reviews
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Business Details

1709 W Palmetto St, Florence, SC
29501, United States
(843) 665-4727
https://site.krispykreme.com/sc/florence/1709-w-palmetto-st
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About

Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Florence.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Krispy Kreme
1709 W Palmetto St, Florence, SC
29501, United States

Hours

Reviews

4.5
1,835 reviews
5 stars
1,376
4 stars
259
3 stars
72
2 stars
42
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.

Product Quality

While many customers praised the freshness and taste of the donuts, several reported receiving cold or poorly filled items.

Speed of Service

Some customers appreciated the quick service, while others experienced long wait times and order inaccuracies.

Cleanliness

The facility received mixed reviews, with some noting cleanliness issues and others praising the environment.

Promotions

Customers expressed frustration over unhonored promotions and lack of participation in advertised deals.
  • JG
    JR Gillispie
    Nov 17, 2025
    5.0
    I got there at a busy time but it wasn't much of a wait, everyone was pleasant and the donuts were delicious.
  • JC
    J City
    Nov 16, 2025
    1.0
    The workers are very rude & the chubby caucasian lady with the glasses with short hair has no sense of humor very rude and impatient at the drive through my donuts was dry!
  • PR
    Peter Radcliff
    Nov 13, 2025
    5.0
    I want to give a big thanks and appreciation to Derrick, Betty and Dez at this store. I had a large coffee order to pickup for a ladies coffee fellowship. Unfortunately it wasn't ready, but their sheer willingness to get the order done and to provide a discount to me was amazing. I appreciated their professionalism and customer service. It was very busy and they had other customers to serve. Derrick dived in by assisting the customers, while Betty and Dez got my order together. What teamwork! This incident will not deter me from coming back to this store. I know that mistakes happen, but how we respond and treat others when mishaps arise makes a big difference in the end. Kudos to you guys! I wanted you to know that your hard work deserved to be acknowledged. Lisa Radcliff
  • HS
    Howard Shuler
    Nov 7, 2025
    5.0
    Best doughnuts there are
  • DN
    Dennis Newton
    Oct 29, 2025
    5.0
    Hot sign stays on all the time
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Frequently Asked Questions About Krispy Kreme

What are the regular business hours of Krispy Kreme in Florence, SC?

Krispy Kreme Florence is open daily from 5:30 AM to 10:00 PM.

When is the drive-through at Krispy Kreme Florence open?

The drive-through is open every day from 5:30 AM to 10:00 PM.