Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme Florence.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Product Quality
While many customers praised the freshness and taste of the donuts, several reported receiving cold or poorly filled items.
Speed of Service
Some customers appreciated the quick service, while others experienced long wait times and order inaccuracies.
Cleanliness
The facility received mixed reviews, with some noting cleanliness issues and others praising the environment.
Promotions
Customers expressed frustration over unhonored promotions and lack of participation in advertised deals.
JG
JR Gillispie
Nov 17, 2025
5.0
I got there at a busy time but it wasn't much of a wait, everyone was pleasant and the donuts were delicious.
JC
J City
Nov 16, 2025
1.0
The workers are very rude & the chubby caucasian lady with the glasses with short hair has no sense of humor very rude and impatient at the drive through my donuts was dry!
PR
Peter Radcliff
Nov 13, 2025
5.0
I want to give a big thanks and appreciation to Derrick, Betty and Dez at this store. I had a large coffee order to pickup for a ladies coffee fellowship. Unfortunately it wasn't ready, but their sheer willingness to get the order done and to provide a discount to me was amazing. I appreciated their professionalism and customer service. It was very busy and they had other customers to serve. Derrick dived in by assisting the customers, while Betty and Dez got my order together. What teamwork! This incident will not deter me from coming back to this store. I know that mistakes happen, but how we respond and treat others when mishaps arise makes a big difference in the end. Kudos to you guys! I wanted you to know that your hard work deserved to be acknowledged. Lisa Radcliff