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Jimmy John's

3.9
(348 reviews)

Business Details

483 W Palmetto St, Florence, SC
29501, United States
(843) 669-6000

About

Sandwich Restaurant

Location

Jimmy John's
483 W Palmetto St, Florence, SC
29501, United States

Hours

Reviews

3.9
348 reviews
5 stars
182
4 stars
62
3 stars
33
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting positive interactions and helpfulness.

Food Quality

The food received mixed reviews; while many enjoyed the freshness and taste, some reported issues with incorrect orders and quality.

Speed of Service

Several reviews noted inconsistencies in service speed, with some customers experiencing delays and others appreciating quick service.

Operational Issues

Multiple customers expressed frustration with the store's hours and delivery service, citing early closures and issues with online orders.
  • HK
    Heather K
    Feb 7, 2026
    5.0
    This is the best Jimmy John's I have ever been to. The people are always so friendly and my order is always 100% exactly how I ordered. Keep up the good work!
  • FM
    Freddie Moses
    Jan 26, 2026
    5.0
    Awesome customer service from Jacob and amazingly delicious food for a great price.
  • PU
    Project Spectre USA
    Dec 31, 2025
    5.0
    Always top shelf best youll get subs and sandwiches. Highly recommend
  • SD
    Steven Desteoglu
    Nov 8, 2025
    5.0
    Driving from NY to FL and we stopped at a hotel in Florence. Family decided we were hungry. I ran out and stopped here about 20 min before closing today. They were the sweetest and kindest people. The girl welcomed me with a smile, even though I interrupted their clean up. The gentleman was very friendly and they made my sandwiches promptly. The women was from Philly and her brotherly love definitely came through. The best jimmy John’s experience ever.
  • MB
    Mallory Budig
    Nov 7, 2025
    1.0
    We attempted to order delivery. After an hour we called the store and they said they were waiting on an Uber Eats driver? to come get it...even though we ordered it through the Jimmy Johns app. So, my husband instead drove and got it, wasting the delivery fee we already paid for but whatever. Picks up our order via the drive thru...gets home and both or our chips aren't in the bag. Don't think we'll be wasting our money here anymore.

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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