Many customers praised the friendly and accommodating staff, highlighting positive interactions and helpfulness.
Food Quality
The food received mixed reviews; while many enjoyed the freshness and taste, some reported issues with incorrect orders and quality.
Speed of Service
Several reviews noted inconsistencies in service speed, with some customers experiencing delays and others appreciating quick service.
Operational Issues
Multiple customers expressed frustration with the store's hours and delivery service, citing early closures and issues with online orders.
HK
Heather K
Feb 7, 2026
5.0
This is the best Jimmy John's I have ever been to. The people are always so friendly and my order is always 100% exactly how I ordered. Keep up the good work!
FM
Freddie Moses
Jan 26, 2026
5.0
Awesome customer service from Jacob and amazingly delicious food for a great price.
PU
Project Spectre USA
Dec 31, 2025
5.0
Always top shelf best youll get subs and sandwiches. Highly recommend
SD
Steven Desteoglu
Nov 8, 2025
5.0
Driving from NY to FL and we stopped at a hotel in Florence. Family decided we were hungry. I ran out and stopped here about 20 min before closing today. They were the sweetest and kindest people. The girl welcomed me with a smile, even though I interrupted their clean up. The gentleman was very friendly and they made my sandwiches promptly. The women was from Philly and her brotherly love definitely came through. The best jimmy John’s experience ever.
MB
Mallory Budig
Nov 7, 2025
1.0
We attempted to order delivery. After an hour we called the store and they said they were waiting on an Uber Eats driver? to come get it...even though we ordered it through the Jimmy Johns app. So, my husband instead drove and got it, wasting the delivery fee we already paid for but whatever. Picks up our order via the drive thru...gets home and both or our chips aren't in the bag. Don't think we'll be wasting our money here anymore.