Dunkin'

3.9
832 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2210 W Lucas St, Florence, SC
29501, United States

Hours

Reviews

3.9
832 reviews
5 stars
452
4 stars
147
3 stars
72
2 stars
43
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising friendly staff while others report rude and unprofessional behavior, particularly from a shift manager named Frankie.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly made drinks.

Cleanliness

The location is generally noted for being clean and well-maintained, contributing positively to customer experiences.

Speed of Service

Service speed varies; some customers report quick service while others experienced long wait times, especially during busy periods.

Product Quality

While some customers enjoyed fresh and well-prepared food and drinks, others reported stale items and dissatisfaction with specific menu items.
  • DQ
    Devin Quesenberry
    Nov 9, 2025
    5.0
    I had a mobile order issue and had to call in during a busy hour. They not only took care of me, but the coffee was delicious!
  • HT
    Haly Tea
    Oct 24, 2025
    1.0
    Tyra is very nasty has a bad attitude and doesn’t deserve her position! She uses her position to get over on people and isn’t a great worker. Also they have 2 workers at night and one the young man Xavier doesn’t take orders he will just look and pretend to clean i wish they would get new staffing and new management because this is ridiculous.
  • TW
    Terri Willis
    Oct 21, 2025
    2.0
    Server was rude and acted as if she couldn't hear half of what we said, I assume that's why we got the wrong breakfast sandwich. Ordered a flavored iced latte and it had no flavor. Lock on one of the bathroom doors was broke.
  • MB
    Michelle Barnett
    Oct 11, 2025
    5.0
    This is by far the best Dunkin around. The customer service is always kind and consistent and my coffee is the same and doesn’t alter.
  • TT
    Tayna78
    Sep 14, 2025
    5.0
    This experience was outstanding.The two attendants were so nice.The hot Matcha was delicious.Also their munchkins were fresh.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Florence, SC?

The Dunkin' in Florence, SC is open Monday through Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.