Dunkin'

4.0
1324 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6515 E Palmetto St, Florence, SC
29506, United States

Hours

Reviews

4.0
1,324 reviews
5 stars
680
4 stars
266
3 stars
161
2 stars
69
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, with long wait times for orders and inconsistent staff friendliness.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Product Quality

While some customers enjoyed the freshness of donuts and coffee, others noted issues with food quality, including burnt items and poorly made drinks.

Pricing Concerns

Several reviews mentioned that prices have increased, leading to perceptions of the offerings being overpriced.

Staff Attitude

Mixed feedback on staff demeanor, with some customers praising friendly service while others reported rudeness and lack of engagement.
  • BT
    Becky Tighe
    Nov 8, 2025
    5.0
    This girl runs on Dunkin'.
  • JD
    Julie Deptula
    Oct 25, 2025
    2.0
    Ordered a glazed donut and Boston cream and got 2 chocolate with white cream. My son does not like them which is why he ordered a glazed and I ordered a Boston cream which should have had custard in it. The guy didn't even say anything about not having glazed! Very disappointed!
  • MJ
    Mary Jarvis
    Oct 24, 2025
    4.0
    Just stopped for a latte..something we'd never had. 2 smalls over $10. Thought pricey. It was good tho.
  • JV
    jameson vinette
    Oct 18, 2025
    1.0
    Wanted to use my points for free food. Converted the points right in front of the cashier, she scans both, then asks to scan again. Then she tells me that those barcodes have already been used. By her… who literally just scanned the barcodes. I pay for the order anyways and just suck it up that I just lost 500 points. Then she puts the order in incorrectly, so none of the food is right. Waited 15 minutes for the food to come out- never did. Other employees just on their phone in the back. Rough dunkin experience.
  • AW
    Annabelle Williamson
    Sep 23, 2025
    1.0
    Worst experience ever. The lady at the drive thru mumbled under her breath and took our order with an attitude. When we got to the window the drive thru person was a lot rude for no reason we just wanted our coffee and to go.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Florence, SC?

Dunkin' in Florence, SC is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.