Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Florence, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a significant number of customers experienced rude or unhelpful service from staff, with many noting a lack of friendliness and professionalism.
Service Speed
Numerous reviews highlight slow service, with customers frequently waiting long periods for their orders, particularly during busy times.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, food being cold, and items being burnt or poorly prepared.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with their experiences, praising specific staff members and the quality of certain drinks.
DA
Derry Atkinson
Feb 24, 2026
1.0
Only two people working and both very rude.
AB
Arben Bahtirovic
Feb 11, 2026
3.0
It's ok .
RB
Ricky Beane
Jan 22, 2026
1.0
These guys working in here have a very scrappy attitude, they are extremely slow and unorganized. I had my voice box removed from cancer so I talk through a prosthetic voice box, the guy working in a blue shirt acted aggravated at the way I talk, then said I had no order here, then accidentally found it. The worst Dunkin, run, don't stop, look for another.
SB
Seina Boatwright
Jan 9, 2026
5.0
Love this place!!! Super nice ppl, great environment!!!
KS
Kyle Simpson
Jan 6, 2026
2.0
Food is fine but apparently they have no customer service. Nothing said to me when I approach the counter just staring at me. Guessing game if I should order or have a stare off.