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Dunkin'

3.8
(775 reviews)

Business Details

2123 W Evans St, Florence, SC
29501, United States
(843) 665-2550
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2123 W Evans St, Florence, SC
29501, United States

Hours

Reviews

3.8
775 reviews
5 stars
384
4 stars
145
3 stars
82
2 stars
40
1 star
124

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and providing excellent service.

Service Speed

Several reviews highlighted the fast service, especially during busy times, although some noted long wait times in the drive-thru.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, particularly with mobile orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the coffee and donuts, while others reported stale or poorly prepared items.

Customer Service Issues

Multiple reviews mentioned rude or unprofessional behavior from staff, particularly during busy hours.
  • MS
    Matt Samaco
    Feb 18, 2026
    5.0
    Great place with friendly workers
  • ED
    Elsa Desmarets
    Jan 2, 2026
    5.0
    Fast and on point
  • TP
    Theresa Patches
    Dec 15, 2025
    5.0
    Staff was very polite and helpful 🙂
  • SM
    Sarah Messenger
    Dec 4, 2025
    5.0
    Huge shoutout to the amazing team working on Tuesday! It was raining, everything was under construction, and they STILL delivered fast, friendly service and a perfect order. Your crew deserves all the recognition for keeping the positivity flowing
  • AD
    Aldrin D'Souza
    Nov 28, 2025
    1.0
    We had a terrible experience today. We ordered via the app on our journey and was expecting a nice hot cup of coffee. Instead we got here and no one was there to serve. We drove around the block and no cars. We tried calling the store later and the woman who answered said she was in drive thru which did not sound true. She expected us to know we had to drive through even when we selected in store pickup. It was rude, arrogant and terrible customer service. We did not get our coffee which we paid for and she did not cooperate with us on getting a refund. If I could I would give 0 stars. Here are pictures with proof that no one was in or around the store.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2123 W Evans St, Florence, SC?

Dunkin' is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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