Dunkin'

3.8
771 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Florence, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2123 W Evans St, Florence, SC
29501, United States

Hours

Reviews

3.8
771 reviews
5 stars
381
4 stars
144
3 stars
82
2 stars
40
1 star
124

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and efficient, although there were also reports of rude behavior from some employees.

Service Speed

While some customers experienced quick service, others reported long wait times, especially in the drive-thru.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, particularly with mobile orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the coffee and donuts, while others complained about stale or poorly prepared items.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
  • ED
    Elsa Desmarets
    Jan 2, 2026
    5.0
    Fast and on point
  • TP
    Theresa Patches
    Dec 15, 2025
    5.0
    Staff was very polite and helpful 🙂
  • SM
    Sarah Messenger
    Dec 4, 2025
    5.0
    Huge shoutout to the amazing team working on Tuesday! It was raining, everything was under construction, and they STILL delivered fast, friendly service and a perfect order. Your crew deserves all the recognition for keeping the positivity flowing
  • AD
    Aldrin D'Souza
    Nov 28, 2025
    1.0
    We had a terrible experience today. We ordered via the app on our journey and was expecting a nice hot cup of coffee. Instead we got here and no one was there to serve. We drove around the block and no cars. We tried calling the store later and the woman who answered said she was in drive thru which did not sound true. She expected us to know we had to drive through even when we selected in store pickup. It was rude, arrogant and terrible customer service. We did not get our coffee which we paid for and she did not cooperate with us on getting a refund. If I could I would give 0 stars. Here are pictures with proof that no one was in or around the store.
  • __
    _
    Nov 22, 2025
    5.0
    Such a wonderful experience to go with a perfectly made Caramel Macchiato. Although we did not go inside, the drive through was quick, and easy! The coffee is done right here. My place to stop in Florence SC before a long drive to DC.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 2123 W Evans St, Florence, SC?

Dunkin' is open from 5:00 AM to 8:00 PM Monday through Saturday, and from 6:00 AM to 8:00 PM on Sundays.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch.