RestaurantFast Food RestaurantBurger JointAmerican RestaurantChicken RestaurantTake Out RestaurantSandwich Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported receiving cold, old, or poorly prepared food, with several mentioning issues like burnt items and incorrect orders.
Service Issues
Numerous reviews highlighted slow service, unprofessional behavior from staff, and problems with order accuracy, including missing items.
Cleanliness
Several customers noted unsanitary conditions both inside and outside the restaurant, raising concerns about overall hygiene.
Availability Problems
Customers frequently mentioned that menu items were unavailable, including drinks and food, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific employees, indicating that experiences can vary.
DG
Daniel Giron
Nov 16, 2025
1.0
No Amex, only drive thru and had nothing in the menu.
MC
Monika Conner
Nov 11, 2025
1.0
This drive-through is ridiculous. I ordered my food and I literally sat there for over 10 minutes. Nobody was in sight. so I finally just backed up and left. Who has the time around lunch hour to wait like this? I will never come here again as a matter fact, I will never eat out of checkers again
BL
B Lee
Nov 2, 2025
2.0
Food burnt, didn't have 2 items, said advertised item wasn't available. Said you don't serve milkshakes this time of night(10:00). Gave me wrong drink(didn't know until I left).
I was disappointed, because it's my first visit since reopening.
AC
Ashley Cotton
Oct 7, 2025
2.0
Burger bun was ice cold like it was taken from the fridge. Both burger patties were cold, chicken sandwich (double) was mushy not crispy at all. Fries were actually hot and nice to eat. Handed burger back to manager on duty (older gentleman) he immediately turned up his nose and went to remake it for it to be covered in onions. I just left bc they weren't trying to do right by me. I'll be calling corporate in the morning bc I want my whole $15 back!
NN
NuclearPassion
Sep 25, 2025
1.0
I went to get 2 Classic mother crunchers, only ketchup and cheese and they were burnt!! I ate one because I had already made it home and I’m not going back out, so screw it, I’m hungry! but the other was nearly black and I couldn’t even eat it?!?!