Numerous reviews highlighted extremely slow service, with long waits for drinks and food, and inattentive staff.
Food Quality
Customers frequently reported cold, overcooked, or incorrect food orders, leading to dissatisfaction.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, including bathrooms.
Mixed Staff Experiences
While some servers received praise for their attentiveness, many others were criticized for poor service and lack of professionalism.
JJ
Joey Barber Jr.
4 days ago
1.0
Worst customer service I have probably seen . NEED NEW MANAGEMENT AND FIRE ENTIRE STAFF !!! Waited 30 minutes when there was 6 or more tables available then additional 15 minutes to not even be served drinks so walked out and took my business elsewhere! This location is a joke .
AK
Amir Kolsky
4 days ago
3.0
Take out BOGO but still over a buck a wing - excellent dry wings. 4 sauces on the side were nice.
Problem - that drops the score - 20 wings, they charge additional for celery/carrots and blue cheese dressing. However, despite paying for 3 veggies I only got one pack. Disappointing!
AT
Anthony Templeman
Jan 5, 2026
1.0
The food came out really late and the warmest thing on the plate was microwaved Mac n cheese. We ordered Nashville chicken, desert hot rub chicken and burgers. Our wings came out almost cold room temperature and hard outsides the sauce looked dark and old not sure if we even got the right sauce. The waitress let us know there was no chicken tenders no problem, we ordered burgers with buns we even asked what type of buns the burgers had in the picture in the menu But when it was time to receive our food the burgers came out on Texas toast and smashed beef instead of regular Pattie’s, why not just say there’s no ingredients for the meal. Was excited to celebrate a special week with a nice late night meal at the only place open but I dont think they have reason to be open so late the kitchen and waiter communication is not ready to serve this late. There wasn’t even any one else in the restaurant barely for the food to be served like this.
TB
Thomas Bramlette
Jan 4, 2026
1.0
Absolutely horrible. The restaurant was basically empty. There were 6 other patrons. Waited at the door for 15 minutes before being seated. Once we finally were, we were told they only had one server on duty and it would be a minute. It wasn’t. It was 25 minutes. Still no server so we walked out. Hate to say it but Burger King has better customer service. AVOID AT ALL COSTS!
JL
John Luther
Dec 30, 2025
1.0
Came in for Labor Day weekend for the game the staff wasn’t helpful the food was wrong and cold, we ordered drinks and one beer came half empty. The waitress was very nice and tried to help but the manager wasn’t doing their job properly. The manager was very unprofessional and rude constantly arguing with us. I contacted corporate and submitted a claim. I wasn’t going to make this post but because it’s been almost 4 months and no word from corporate because they are “investigating” I have to leave this review. Would not recommend.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Florence, SC specialize in?
Buffalo Wild Wings in Florence, SC specializes in award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM; on Thursday and Friday, it is open from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings open late on weekends?
Yes, on Saturday and Sunday, Buffalo Wild Wings is open from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Florence, SC?
Buffalo Wild Wings is located at 2599 David McLeod Blvd, Florence, SC 29501.
How can I contact Buffalo Wild Wings in Florence for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 843-292-8995.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Florence is categorized as a takeout restaurant among other services.
What nearby restaurants can I visit before or after dining at Buffalo Wild Wings?
Nearby restaurants include Texas Roadhouse for steakhouse dining, Chipotle Mexican Grill for Mexican fast food, and Red Lobster for seafood cuisine.
Are there any family-friendly entertainment options near Buffalo Wild Wings?
Yes, Chuck E. Cheese, which offers pizza and arcade games, is nearby and great for family fun.
Where can I shop for mobile phones or accessories near Buffalo Wild Wings?
You can visit Cricket Wireless Kiosk or T-Mobile stores located close to Buffalo Wild Wings for mobile phones and accessories.
Are there any nearby retail stores where I can shop after visiting Buffalo Wild Wings?
Yes, there are several nearby retail stores including Claire's for fashion accessories, Justice for children's clothing, and Burlington for clothing and department store items.