Buffalo Wild Wings

3.3
2000 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
2599 David McLeod Blvd, Florence, SC
29501, United States

Hours

Reviews

3.3
2,000 reviews
5 stars
704
4 stars
396
3 stars
229
2 stars
166
1 star
505

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor service, including long wait times, inattentive staff, and incorrect orders.

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.

Food Quality

Many patrons expressed dissatisfaction with the food, citing cold dishes, incorrect orders, and overall poor quality.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, impacting the overall customer experience.

Management Issues

Frequent complaints about poor management and lack of staff training were noted, leading to disorganization and customer frustration.
  • LC
    Leslie C
    4 days ago
    1.0
    Visited BWW and experience was not good. The service was okay. The food is the main issue. The food is overly salty and made my family and I miserable and gave us headaches. Do not go here. There was at least 3 dirty tables, one which was near a wall plastered with mayonnaise. My family and I will not visit BWW ever again. First and last time.
  • AA
    Angel
    6 days ago
    5.0
    the food was good and very fast. yasmine was so sweet and the new manager i think her name is shana truly cares and is very attentive.
  • ML
    michelle lambert
    Nov 17, 2025
    1.0
    Sunday afternoon. Out of 3 of 5 things we wanted. Table was sticky. Napkins and food all over the floor. Screaming kids running from table to table. Server was nice and apologetic but we left hungry.
  • AH
    ashley hunt
    Nov 15, 2025
    1.0
    Waited for 10 minutes to be seated. Was 3 groups waiting. Workers kept walking by and no one said a word. Group in front of us, tired of waiting sat themselves. Finally seated and took over 10 minutes to get drink order. We should have just left. The restaurant at 6pm on a Saturday with only a few tables. Terrible service.
  • BB
    Brittany Britt
    Nov 4, 2025
    5.0
    My visit here is because I wanted to see what the reviews say is true. I can say for seeing for myself some of these reviews is a lie! So if you people come and go to restaurants to eat and you get attention with these people that have to serve you all. I just left Buffalo Wild Wings 11/4/2025 and I was greeted by the GM Chyna with a heart fully welcome from the door. I sat at the bar area because I needed a drink and some BOGO wings! My service was great until this Boogy couple sat at the bar with her date or whoever and had this stuck up attitude from the jump. Side note we have to talk to people with respect and we have to remember this is someone child or parent you are speaking to so you can’t say you want respect when you are not giving it. She was rude from the gate and act like she was that girl if it was me today would have been my last day lol. She asked for a salad and I am guessing that she didn’t want dressing or something on it and it came out wrong in which mistake happen and we have to understand that and get over it it’s nothing to turn up about. So the first manager male come to speak to her about the food and the rudeness she gave was totally unacceptable. So the other manager comes up to try to apologize about the issue and she gets smart with her. From the inside front and center it could not have been me because I would have went off on here just like she came at that managers. I said that to say we had to be very careful when we going to restaurants to eat and what we say to these people. We never know what kinda day that person is having and they might flip out right back on us because we think that customer is always right but we don’t know what they are capable of. I say this with respect that lady was wrong but Chyna handle it well with a smile on her face. I hope who ever her boss is read this and know she stood on what she knew. Pat

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Florence, SC specialize in?

Buffalo Wild Wings in Florence, SC specializes in award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the opening hours of Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM; on Thursday and Friday, it is open from 11:00 AM to 2:00 AM.