Numerous reviews highlighted extremely slow service, with long waits for drinks and food, and inattentive staff.
Food Quality
Customers frequently reported cold, overcooked, or incorrect food orders, leading to dissatisfaction.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions in the restaurant, including bathrooms.
Mixed Staff Experiences
While some servers received praise for their attentiveness, many others were criticized for poor service and lack of professionalism.
AT
Anthony Templeman
Jan 5, 2026
1.0
The food came out really late and the warmest thing on the plate was microwaved Mac n cheese. We ordered Nashville chicken, desert hot rub chicken and burgers. Our wings came out almost cold room temperature and hard outsides the sauce looked dark and old not sure if we even got the right sauce. The waitress let us know there was no chicken tenders no problem, we ordered burgers with buns we even asked what type of buns the burgers had in the picture in the menu But when it was time to receive our food the burgers came out on Texas toast and smashed beef instead of regular Pattie’s, why not just say there’s no ingredients for the meal. Was excited to celebrate a special week with a nice late night meal at the only place open but I dont think they have reason to be open so late the kitchen and waiter communication is not ready to serve this late. There wasn’t even any one else in the restaurant barely for the food to be served like this.
TB
Thomas Bramlette
Jan 4, 2026
1.0
Absolutely horrible. The restaurant was basically empty. There were 6 other patrons. Waited at the door for 15 minutes before being seated. Once we finally were, we were told they only had one server on duty and it would be a minute. It wasn’t. It was 25 minutes. Still no server so we walked out. Hate to say it but Burger King has better customer service. AVOID AT ALL COSTS!
SS
Shantell Smith
Dec 31, 2025
1.0
I did a moble order for 2 15pc wings, 3 flavors each. The wings were so dry but seasoned well. They were fried too hard and I had a rough time chewing them. This is the 2nd time I've had this experience with Buffalo Wild Wings. Couldn't take them back because my car was down I even tipped and still didn't experience good quality food, I spent $49.56 today. Last time for me.
JL
John Luther
Dec 30, 2025
1.0
Came in for Labor Day weekend for the game the staff wasn’t helpful the food was wrong and cold, we ordered drinks and one beer came half empty. The waitress was very nice and tried to help but the manager wasn’t doing their job properly. The manager was very unprofessional and rude constantly arguing with us. I contacted corporate and submitted a claim. I wasn’t going to make this post but because it’s been almost 4 months and no word from corporate because they are “investigating” I have to leave this review. Would not recommend.
SS
Squirt
Dec 20, 2025
1.0
I went about a month ago to grab a bite and watch the game , came in sat down and wasn't even acknowledged by a waiter or waitress, the place was full of drunk obnoxious football fans who are the regulars... I waited patiently watching the game for 25 minutes and I still wasn't acknowledged even as numerous waitresses walked past my table with a tray full of beers she was serving to the table beside me... I had to hail a waitress like a taxi only to be told she'd be with me in a few,but that few never came..i got up and walked out..its been over two years since I've been to this place because of this exact experience,but I thought they might have gotten better over the years..i see nothing has changed the past two years, Florence BWW is the absolute worst...
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Florence, SC specialize in?
Buffalo Wild Wings in Florence, SC specializes in award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.
What are the opening hours of Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to 1:00 AM; on Thursday and Friday, it is open from 11:00 AM to 2:00 AM.
Is Buffalo Wild Wings open late on weekends?
Yes, on Saturday and Sunday, Buffalo Wild Wings is open from 11:00 AM to 2:00 AM.
Where is Buffalo Wild Wings located in Florence, SC?
Buffalo Wild Wings is located at 2599 David McLeod Blvd, Florence, SC 29501.
How can I contact Buffalo Wild Wings in Florence for reservations or inquiries?
You can contact Buffalo Wild Wings at +1 843-292-8995.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Florence is categorized as a takeout restaurant among other services.
What nearby restaurants can I visit before or after dining at Buffalo Wild Wings?
Nearby restaurants include Texas Roadhouse for steakhouse dining, Chipotle Mexican Grill for Mexican fast food, and Red Lobster for seafood cuisine.
Are there any family-friendly entertainment options near Buffalo Wild Wings?
Yes, Chuck E. Cheese, which offers pizza and arcade games, is nearby and great for family fun.
Where can I shop for mobile phones or accessories near Buffalo Wild Wings?
You can visit Cricket Wireless Kiosk or T-Mobile stores located close to Buffalo Wild Wings for mobile phones and accessories.
Are there any nearby retail stores where I can shop after visiting Buffalo Wild Wings?
Yes, there are several nearby retail stores including Claire's for fashion accessories, Justice for children's clothing, and Burlington for clothing and department store items.