Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some staff were praised for friendliness while others were criticized for rudeness and poor attitude.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Concerns raised about cleanliness and food handling practices, with some customers reporting unsanitary conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
GP
Glo P
Dec 28, 2025
3.0
Customer service wasn't nice only two cars in drive thru but person taking the oder had short patience attitude was not pleasant when question about prices. There better attitude among the employees laughing and talking than with the Customer
FF
FlotownHockey
Dec 28, 2025
1.0
I went through the drive thru tonight and placed my order for a family of 5. When I arrived at the pick-up window, an employee and her manager instantly scolded me for ordering “too much food”. I was openly fat shamed in front of a nearby audience and it embarrassed me beyond belief. The workers then exchanged bags of food with me back and forth through the window because they kept giving me the wrong order. The entire process felt extremely unsanitary. If they were so comfortable passing my food into stranger’s hands and then back into their kitchen, then what does that say about the safety and cleanliness of my own food once I receive it?
I’m just disappointed with my experience. I think there’s better way to treat people in this kind of situation. For example, I would have happily pulled forward into a parking space if the order seemed too large for them to complete in a timely manner. But instead, I was ridiculed and given handfuls of other peoples’ food to appease their unnecessary frustration. I hope to see healthier communication and food handling skills in future visits.
TC
Taylor Cox
Dec 14, 2025
2.0
It was busy so something must bring people here however I was not pleased with my meal. My husband's supremes box was full of a broken biscuit and broken fries like they threw it all in and shook the box up. Not appetizing and a total mess. My bacon was burnt to a crisp. So bad that it hurt my teeth to bite it and just ruined the taste of the biscuit sandwich that id ordered.
QB
Quetta B
Dec 10, 2025
2.0
I normally eat here pretty often. But tonight made me realize that I need to start cooking more. I ate most of my food on the way home, and when I got home and sat down to finish, I saw a piece of hair, naughty hair in my food. I am disgusted I feel sick to my stomach. I am disappointed
TJ
tish jackson
Nov 17, 2025
4.0
This is a good spot to pick up food and go. My food is always good.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the operating hours for Bojangles in Florence, SC?
Bojangles is open daily from 5:30 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery services, and even has a drive-through available for your convenience.
Can I order Bojangles food through a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and Traveler’s Checks as payment options.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children’s menu alongside dining options suitable for all ages.
Does Bojangles provide catering services?
Yes, catering services are available at Bojangles for various events and gatherings.
Where is Bojangles located in Florence, SC?
Bojangles is located at 1224 Celebration Blvd, Florence, SC 29501, USA.
What nearby restaurants could I visit before or after dining at Bojangles?
Nearby restaurants include Peck Away Cafe, Il Buongustaio (Italian cuisine), Wholly Smokin’ BBQ & Ribs, Slice It (pizza), and Cibo by Stefanos (Italian restaurant and wine bar). You might enjoy exploring these options for additional dining experiences.
Are there any shopping or service locations near Bojangles in Florence?
Yes, near Bojangles you can find several shops and services like Pieces (women's clothing boutique), Family Dollar (discount and grocery store), SalonCentric (beauty supplies), and Genesis Cosmetic Laser Center (medical spa). These might be convenient stops for your errands.
How can nearby transit or attractions help me find Bojangles?
While specific transit stations aren't listed, Bojangles is situated near popular spots such as Southern Hops Brewing Company and Grateful Dog Festival, which can serve as landmarks or destinations to coordinate visits around your meal plans at Bojangles.