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Arby's

4.2
(1077 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2399 David Mcleod Blvd, Florence, SC
29501, United States

Hours

Reviews

4.2
1,077 reviews
5 stars
560
4 stars
292
3 stars
125
2 stars
32
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary, with some praising friendly staff while others report rudeness and poor leadership.

Food Quality

Food quality is inconsistent; while many enjoy the roast beef and other items, there are complaints about overcooked and cold food.

Cleanliness

The restaurant is generally noted for being clean, but some customers have reported issues with cleanliness and food preparation.

Order Accuracy

There are multiple complaints about incorrect orders and difficulties with online ordering.

Value

Customers appreciate the value for money, especially with promotions like BOGO deals, but some feel prices are high for the quality received.
  • NC
    Norman Cochran
    Feb 22, 2026
    5.0
    I love Arby's and it brings back great childhood memories.
  • CC
    Curry Consumer
    Feb 15, 2026
    5.0
    The servers were really polite and friendly. We went at 6:40, and the person at thewindow, she was really helpful,
  • TR
    T R
    Feb 7, 2026
    1.0
    While this is one of the better fast food restaurants around...the entire staff has a nasty take it or leave it attitude. There are far too many young people working with poor leadership.
  • RC
    Ricky Chaplin
    Jan 20, 2026
    5.0
    Roast beef is quality protein products
  • CW
    Cindy Weith
    Jan 20, 2026
    4.0
    Was good until we had to wait on curly fries to be brought to our table but was done eating and had to walk to the counter to remind the servers.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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