Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Elgin Subway® Restaurant at 2465 Main Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported long wait times and poor service, particularly during busy hours, with some employees displaying rude behavior.
Food Quality
Several reviews highlighted inconsistent food quality, including incorrect orders, poorly prepared sandwiches, and unsatisfactory freshness of ingredients.
Staff Performance
While some employees received praise for their friendliness and efficiency, others were criticized for negative attitudes and lack of professionalism.
Management Concerns
Multiple reviews pointed to management issues, including inadequate staffing and poor customer service training, leading to a negative dining experience.
BP
Brandy Pope
Jan 30, 2026
1.0
I only rated so this would show up. The poor girl behind the counter was alone on a Friday at dinner time. The wait time was stupidly long. It wasn’t her fault and she was so overwhelmed I wanted to jump back there and help her. Do better subway
SB
Sean Brown
Sep 20, 2025
1.0
My order# 6FE3B294-89 was terrible. The lettuce on my sandwich and my wife's salad was turning brown and slimey. The tomatoes were like mush, no quality control in place at all. We will not be ordering any food from that resturant ever again. I don't now who the manager or owner is, but they don't care about their customers at all!