Arby's

3.4
252 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
701 White Pond Road, Elgin, SC
29045, United States

Hours

Reviews

3.4
252 reviews
5 stars
99
4 stars
43
3 stars
27
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Many customers complained about cold or poorly prepared food, while a few praised the freshness and taste of their meals.

Cleanliness

The restaurant was noted for being clean by several customers, but there were also reports of unsanitary conditions.

Drive-Thru Issues

The drive-thru was frequently reported as closed or slow, leading to frustration among customers.

Staffing Problems

Short staffing was a common theme, affecting service speed and availability.
  • CS
    Chad Schroeder
    Dec 17, 2025
    1.0
    We'll never understand why this place is so slow on taking drive through orders Don't ask me my order 3 times
  • AH
    Antoinette Hamilton
    Nov 18, 2025
    5.0
    This Arby's is the best. The employees are outstanding. They go above and beyond to help you if u need it. I would definitely make a stop here if I were you. AND THEY ARE OPEN ALL NIGHT..... because they are attached to the Loves Truck Stop. The wonderful 24 hour stop that has just about anything you could need. Great variety of necessities. I go there often and they are consistently the best around in the open 24 hour category. Oh , and I forgot to include the employees at Loves . They are also the best of the best. Definitely 5 stars for both .
  • JW
    Janet Ward
    Nov 9, 2025
    4.0
    Sign for Italian sub still on the menu, but no longer offered.
  • LH
    Liz Hayes
    Oct 22, 2025
    1.0
    Drive thru is closed more then it’s open because of ( short staffing ) even when there’s zero customers inside because the employees don’t want to work. They are basically always out of roast beef which is strange because that’s Arbys apparently ( has the meats ) and the employees are always on their phones or on personal phone calls while working. I was wording inside and the employee was talking on their while taking my order and the manager was there and didn’t seem to care because he was on his phone too. The place is filthy and the food is usually burnt and considering the amount of bad reviews it doesn’t seem like anyone cares. The sandwich I ordered today is burnt and less then half the serving of meat it supposed to be made with.
  • JJ
    JDL
    Oct 16, 2025
    3.0
    If I had to choose between eat here and starve I would choose eat here. But paying $7 for a thin piece of chicken on a sandwich makes me wish I spent it on a couple pounds of chicken from food lion instead And that chicken was dry, real dry